Edgar is courteous, responsive to my questions and concerns, and I received timely information regarding the status of my vehicle. Excellent service.
5/9/2020
MICHAEL P. VERIFIED CUSTOMER
Greatly appreciate Kelly Yang
5/9/2020
Carmen P. VERIFIED CUSTOMER
I was provided with excellent customer service, prompt, courteous, and answered all of my questions.
5/9/2020
Marc G. VERIFIED CUSTOMER
Great customer service
5/9/2020
KENNETH W. VERIFIED CUSTOMER
I really appreciated the professionalism of Edgar, the open display of the service bay and of course the satisfaction of good service.
5/9/2020
Laura S. VERIFIED CUSTOMER
James treated us extremely well keeping us informed at every step.
5/9/2020
Jack L. VERIFIED CUSTOMER
Straight forward with very honest recommendations. Very prompt, cordial and professional. No issues here.
5/9/2020
Reza N. VERIFIED CUSTOMER
Keep your high quality service
5/9/2020
Suzumi M. VERIFIED CUSTOMER
Excellent service. Thank you, Edgar!
5/9/2020
Mei C. VERIFIED CUSTOMER
The person that help us was very serious and patient, he is a very good person.
5/9/2020
Enrique Y. VERIFIED CUSTOMER
Robin was very helpful, and everything went smoothly. Thanks!
5/9/2020
Agnes S. VERIFIED CUSTOMER
I would also like to thank Paul the assistant manager for his additional assistance. The result of getting my car back by Thursday made me very happy and appreciative and have made me even more of a loyal customer of Longo Lexus.
5/9/2020
Nelson N. VERIFIED CUSTOMER
Thanks for sending the flat bed & thanks for waiting for us as well.
Loaner was great, much appreciated & stay safe.
5/9/2020
ASHLEY K. VERIFIED CUSTOMER
He was very helpful and attentive
5/9/2020
ALDEN J. VERIFIED CUSTOMER
Jim Palmer is the best period
5/8/2020
Richard M. VERIFIED CUSTOMER
Ok thanks! rene reynoso is very helpful & very professional in his customer service I'm glad he is always able to help me every time i go in for service
5/8/2020
Gloria B. VERIFIED CUSTOMER
Professional and efficient. Luxurious treatment .
5/8/2020
Salvador H. VERIFIED CUSTOMER
Frank lorusso was a very nice person.
But We went to the sales person, named Victor. We wanted more information regarding the lease and he treated us very poorly. He was unprofessional and rude. We left in a bad mood and did not go through with the lease.
5/8/2020
William W. VERIFIED CUSTOMER
We are satisfied with advisor Jim Palmer. He help us .He is excellent .
5/8/2020
JERRY T. VERIFIED CUSTOMER
Kelly Yang was very professional and had a strong customer focus. Provided great feedback on vehicle service concerns. Exceptional customer service.
A tad disappointed with the lack of beverages and goodies. There was no bottle water. We do a lot of waiting. So the goodies help us pass the time. We are Lexus owners, with high expectations on all service levels.