I understand the delay in delivering my loaner was due to the big recall of Lexus and it is not the service personnel’s fault. I am completely satisfied of the service provided to me by Kelley Yang.
6/18/2020
Steve I. VERIFIED CUSTOMER
Kelly was excellent.
6/18/2020
Dennis L. VERIFIED CUSTOMER
Everything went well as expected! Never a disappointment when I go through her !
6/18/2020
David U. VERIFIED CUSTOMER
Very satisfied get service at Longo Lexus
6/18/2020
Wai C. VERIFIED CUSTOMER
Good
6/18/2020
Alma A. VERIFIED CUSTOMER
Edgar kept me updated on progress and was very responsive to my questions.
6/18/2020
Linda J. VERIFIED CUSTOMER
Everyone at Longo contributed to making it a very nice day comfortable experience. Thank you
6/18/2020
Shirley S. VERIFIED CUSTOMER
Very good and satisfy.
6/18/2020
Andrew L. VERIFIED CUSTOMER
My Service Advisor, Man Wong, was truly diligent in addressing my concerns regarding my braking system. He made every effort to provide me the confidence to know that it was received thoroughly.
6/18/2020
Grace U. VERIFIED CUSTOMER
Good service n rep
6/18/2020
Alan L. VERIFIED CUSTOMER
I will never come back to this dealer!
If you want to know how a customer's real feedback, please have top management contact me at ****-****-xxxx. Only top management!
Thank you!
Mr. Lin
6/18/2020
Iris B. VERIFIED CUSTOMER
Everyone one was very helpful and friendly. David was very helpful as well and went beyond to help me with my concerns. Had a great experience
6/18/2020
Javier G. VERIFIED CUSTOMER
Kelly Yang is always 100% focused on meeting my needs and looking out for my interests. He goes over and above.
6/18/2020
Dennis J. VERIFIED CUSTOMER
What impressed me most was the speed of service. My issue was not very complicated,but I was in and out quickly. David kept me abreast of the progress of the service...
6/18/2020
Mariela M. VERIFIED CUSTOMER
Frank was very helpful and had great customer service. He also responded quickly and helped me with everything I needed
6/18/2020
Dwight B. VERIFIED CUSTOMER
Francis Saldana provides excellent and courteous customer service.
6/18/2020
Ersheng Z. VERIFIED CUSTOMER
Very good!
6/18/2020
Varsha S. VERIFIED CUSTOMER
Edgar is very polite, clear and prompt in answering my questions.
6/18/2020
Margaret I. VERIFIED CUSTOMER
Everything was great as always!
6/18/2020
Daniel M. VERIFIED CUSTOMER
Francis is outstanding in explaining everything!!!