Francis S. is an outstanding service technician/representative. He was very accommodating and professional, i had a very good experience.
10/1/2020
Peter P. VERIFIED CUSTOMER
very professional
10/1/2020
Raul C. VERIFIED CUSTOMER
Francis provided exceptional customer service.
10/1/2020
Vivian L. VERIFIED CUSTOMER
As usual, Man Wong was thorough and professional. I trust him.
10/1/2020
Derrick T. VERIFIED CUSTOMER
Extremely satisfied with the overall experience especially with the delivery driver. Great communication and excellent customer service.
10/1/2020
AIQING L. VERIFIED CUSTOMER
Great service!
10/1/2020
Hina B. VERIFIED CUSTOMER
Francis was very professional and I appreciated his expertise - Great Job
10/1/2020
Teresa L. VERIFIED CUSTOMER
Kelly Yang is always a complete professional. Service was rendered quickly today. I am a satisfied Longo Lexus customer.
10/1/2020
Xue M. VERIFIED CUSTOMER
Very good customer service, he cares about customer's concerned, explained everything well, I will go there again and recommend my friend go there.
10/1/2020
Thomas P. VERIFIED CUSTOMER
All good
10/1/2020
CHUCK C. VERIFIED CUSTOMER
Kelly is the best !
10/1/2020
Faye S. VERIFIED CUSTOMER
I have been dissatisfied with your concierge stafff on my latest visits. I have been bringing my Lexus vehicles to Longo for over 15 years (purchased both vehicles from Longo as well). Your concierge staff tends to be very young individuals who need more training with regards to customer service (which is why I have come to your location for all these years). Don’t loose what your customer value by hiring younger people that you can pay less (and not have to pay benefits).
Mann Wong has been a staple to your establishment for years. It’s the service I receive from him that has kept me coming back. I trust what he tells me and he is an EXCEPTIONAL EMPLOYEE and I hope a valued member of your team.
10/1/2020
Alicia L. VERIFIED CUSTOMER
Beau is always helpful and knowledgeable.
10/1/2020
Teresita A. VERIFIED CUSTOMER
Kelly satisfied my car service By providing me good customer service in telling me about my car’s maintenance & the things needed to be done. He also provided me good service to get home & pickup me up to your office to get my car. Thank you for a job well done.
10/1/2020
Miguel D. VERIFIED CUSTOMER
Kelly, was very friendly and made sure I was able to get in and out very quickly.