Jim did a great job helping us as usual.
The service is always excellent.
10/7/2020
Kit C. VERIFIED CUSTOMER
No comment
10/7/2020
Antonio G. VERIFIED CUSTOMER
Great service and fantastic personnel. Very pleased
10/7/2020
Denise W. VERIFIED CUSTOMER
Very happy working with Man Won
10/7/2020
Caroline V. VERIFIED CUSTOMER
Friendly staffs
10/7/2020
Rochelle F. VERIFIED CUSTOMER
Rene was very professional and courteous. Great asset to the team
10/7/2020
GLENN T. VERIFIED CUSTOMER
Jennifer was very professional and helpful. I would highly recommend her to anyone needing service at Longo Lexus.
10/6/2020
Youngmuk C. VERIFIED CUSTOMER
All services were great and satisfied. But the specialist Man Wong was so rude and picky on us. He
10/6/2020
Vivian A. VERIFIED CUSTOMER
Excellent service!
10/6/2020
Deborah J. VERIFIED CUSTOMER
Really like the text payment option .
10/6/2020
Ru Z. VERIFIED CUSTOMER
Everyone is very nice there and I get what I need. It’s efficient. I’d like to go there next time.
10/6/2020
Sandra R. VERIFIED CUSTOMER
Frank kept me informed
Frank was very professional
10/6/2020
ROBIN O. VERIFIED CUSTOMER
Service was completed faster than expected
10/6/2020
Thomas W. VERIFIED CUSTOMER
Beau goes out of his way to help.
10/6/2020
Kevin K. VERIFIED CUSTOMER
Jim was great. He got me in and out with the service I needed.
10/5/2020
Aida S. VERIFIED CUSTOMER
????????
10/5/2020
May Z. VERIFIED CUSTOMER
I received excellent service, truly thank you very much?
10/5/2020
Tetsuya O. VERIFIED CUSTOMER
The trunk light (internal illumination) is still not working. I was messaged everything would be taken care of.” A starting price of around $375 was quoted to me just to diagnose the problem. Given that the car is only 5 years old, to have such a basic electrical issue does not align with Lexus’ reputation for quality. I would have expected Lexus to honor repairing the trunk light. I would be willing to pay for parts but the labor should be borne from Lexus.