Love the online paying, express line and my car waiting up front!!!
10/17/2020
Leny P. VERIFIED CUSTOMER
Thank you Edgar for the help
10/17/2020
Agnes H. VERIFIED CUSTOMER
He is very professional, helpful and courteous .
10/17/2020
Kirk M. VERIFIED CUSTOMER
Thank you Jennifer for your great customer service.
10/17/2020
Rei O. VERIFIED CUSTOMER
David was amazing as usual with ensuring communication on the status of the repairs were completed in the time estimated. He went above and beyond to provide updates and let me know that all the repairs when smmoothly!
10/17/2020
Kim M. VERIFIED CUSTOMER
Beau is the best. !! The new showroom is very nice, but where are the cars ?
10/17/2020
Manuel B. VERIFIED CUSTOMER
Jim was my service advisor. He was professional and courteous and asked many relevant questions. What I appreciated is that Jim got back to me on questions that I had texted him. He is an asset to Longo.
10/17/2020
Gilbert I. VERIFIED CUSTOMER
Extremely happy & also with our consultant FRANCIS SALDANA...
10/17/2020
SUBODH C. VERIFIED CUSTOMER
Mr. Wong was very kind, helpful and answered all my questions thereby making my service experience pleasant.
10/16/2020
Albert H. VERIFIED CUSTOMER
Excellent customer service except the girl at the reception front was not to greeting
10/16/2020
Thomas D. VERIFIED CUSTOMER
Very well mannered and knowledgeable. Took care of my needs. Thanks !
10/16/2020
Jennifer V. VERIFIED CUSTOMER
Very good service, very pleased
10/16/2020
Tiffany W. VERIFIED CUSTOMER
I like the whole team service, always very efficiently and well protocols for Covid-19 practices .
10/16/2020
Justin K. VERIFIED CUSTOMER
It wAs great customer service
10/16/2020
Michel K. VERIFIED CUSTOMER
Would like to thank Jim for his service and to give a lot credit to Ms frossine in the loaner department, she heard me asking at the loaner desk for a Lexus LS 460 as a loaner because I drive one ,she went above and beyond : she followred me stating if I can wait few min she can swap my loaner ....I was overwhelmed,best way to please a customer is to make him happy and she did ,very genuine and business devoted person .
10/16/2020
Gloria C. VERIFIED CUSTOMER
Kept me informed
10/16/2020
Jymmi G. VERIFIED CUSTOMER
He is outstanding.
10/16/2020
Douglas H. VERIFIED CUSTOMER
James Palmer was very please to serve person My first & second are not satisfied because they were not helpful.I will gave my satisfied to Mr James Palmer to hight level number 5 tks.
10/16/2020
Debbie S. VERIFIED CUSTOMER
Man Wong is excellent which is why I always ask for him. He is very efficient - outstanding service.
However , I do want to add that the courtesy cars take a long time to get issued. Maybe need more staff there or streamline the process. I waited at least 30 min to get the car checked out
10/16/2020
Debbie S. VERIFIED CUSTOMER
Man Wong is excellent which is why I always ask for him. He is very efficient - outstanding service.
However , I do want to add that the courtesy cars take a long time to get issued. Maybe need more staff there or streamline the process. I waited at least 30 min to get the car checked out