At the time of service, I reported that there was noise coming out from the passenger side. After finished the service, I was informed that the vacuum pump was replaced. However, when I started the engine, the noise still exists. In the other words, there is no difference before and after the replacement of the vacuum pump. The noise issue has not been resolved.
11/3/2020
Jeremiah Ray. VERIFIED CUSTOMER
As always, Francis continues to deliver excellent customer service. He always makes his customers feel welcome and makes it a pleasant experience. I make it a point to ensure Francis is there before I make any appoint! Thank you, Francis for always making my visit a pleasant experience.
11/3/2020
ARABELLE B. VERIFIED CUSTOMER
Above and beyond my expectations. Beau was great explained to me in detail and was very patient. He made sure I understood what services were being done and what is needed in near future.
11/3/2020
Vivian C. VERIFIED CUSTOMER
Greatest service. Couldn’t have been better
11/3/2020
Aaron S. VERIFIED CUSTOMER
Requested for oil change for my last complimentary maintenance. And was not provided with the oil change.Terrible service. Will never purchase another vehicle from longo again.
11/3/2020
YUQIN M. VERIFIED CUSTOMER
Very good!
11/3/2020
Jenny C. VERIFIED CUSTOMER
He’s very helpful and knowledgeable.
11/2/2020
MARKO M. VERIFIED CUSTOMER
Great service. Very attentive.
11/2/2020
Yoshimi B. VERIFIED CUSTOMER
Very satisfied.
11/2/2020
Tifonee J. VERIFIED CUSTOMER
Satisfied with my service; although I believe that the complimentary car wash could be better. Overall, I was satisfied.
11/2/2020
ARIC H. VERIFIED CUSTOMER
Francis Saldana is the best! He gives excellent & professional service.
11/2/2020
Connie K. VERIFIED CUSTOMER
Thank you!
11/2/2020
Binh L. VERIFIED CUSTOMER
Perfect
11/2/2020
MARIO A. VERIFIED CUSTOMER
Great communication skills! Friendly, courteous and keeps you posted on the status of your vehicle!!
11/2/2020
Michael T. VERIFIED CUSTOMER
Great service, just perfect!!!
11/2/2020
Eamly S. VERIFIED CUSTOMER
Thank you
11/1/2020
Ferdinand B. VERIFIED CUSTOMER
Kelly gave me the heads up of the upcoming recall on the RX350.