Rudolfo was very attentive and prompt. He was the only service advisor to ever email me back. That was really great. He is very professional and helpful
11/9/2020
DOUG A. VERIFIED CUSTOMER
Great service as usual. We only use Longo because of superior customer service
11/9/2020
Scott D. VERIFIED CUSTOMER
Love Francis. Fixed all my concerns and then some. Would definitely come back.
11/8/2020
VIRGINIA M. VERIFIED CUSTOMER
Excellent service. Thanks!!
11/8/2020
Ke Qin. VERIFIED CUSTOMER
Jim was very knowledgeable guy
11/8/2020
Sy Accountancy. VERIFIED CUSTOMER
Frank Larusso is very helpful and wonderful!
11/8/2020
Nancy G. VERIFIED CUSTOMER
The Service I consistently receive from Mr. Wong is Exceptional. I had a preference to receive my vehicle back today, since I have a Full Schedule on Monday. I understand this will happen if possible. Mr. Wong “delivered” on my request. Thank You for keeping my Lexus SAFE for me to enjoy!
Gratefully Yours,
Nancy G
11/8/2020
CALVIN K. VERIFIED CUSTOMER
Was satisfied with Edgar Anzaldo service experience as he helped out his guest with a discount and complimentary wash!
11/8/2020
Romelia M. VERIFIED CUSTOMER
Clear description given about my car and reason for the grinding noise it was making.
11/8/2020
RUBY C. VERIFIED CUSTOMER
I asked to check tire pressure but not sure if they did it! Robert told me technicians will do it but I saw the low tire pressure still same number! So not sure if they check all 4 tire pressure!
11/8/2020
Di L. VERIFIED CUSTOMER
thank you so much
11/8/2020
Shi L. VERIFIED CUSTOMER
Professional, friendly and helpful
11/8/2020
Nancy L. VERIFIED CUSTOMER
Great customer service.
11/8/2020
Elvira A. VERIFIED CUSTOMER
Prompt service. And thank you for the car wash:)
11/8/2020
BRUCE P. VERIFIED CUSTOMER
Service Advisor, Robin Ho is & was absolutely Amazing, Professional & Awesome Customer Service. He is a great asset to Longo Lexus & I always chatting & dealing with him.
11/8/2020
Enge M. VERIFIED CUSTOMER
Rene gave excellent service.
11/7/2020
Moria C. VERIFIED CUSTOMER
The customer service was outstanding
11/7/2020
CYNTHIA T. VERIFIED CUSTOMER
Man Wong is a great asset to Longo Lexus! He continuosly kept me informed about my car service which is important. He's very professional and I'm very happy to have him as my service rep! He goes above and beyond!
11/7/2020
Charlie L. VERIFIED CUSTOMER
Superb!
11/7/2020
Gloria F. VERIFIED CUSTOMER
Rudy was amazing. On top of his work and great customer. I can almost say the best I've had in a long time