I was told I’m missing retainer but on my spoiler and not covered under warranty. So i was told it will cost me $140. I took it elsewhere and I was told retainer nut was there just need to be tighten. Not only that Longo was dishonest but did a bad job diagnosing the root cause.
11/26/2020
Bernard L. VERIFIED CUSTOMER
he is excellent
11/26/2020
RUDY Z. VERIFIED CUSTOMER
Robin ho very professional great job thank you the best everything he said abd did was on point appreciate the information he gives
Thank you
11/26/2020
Arch H. VERIFIED CUSTOMER
Professional service.
11/26/2020
Xiaoming Y. VERIFIED CUSTOMER
Clearer breakdowns of various charges and periodic couponed-discounts would be highly appreciated.
11/26/2020
Rita A. VERIFIED CUSTOMER
Good job for Janifer lew
11/26/2020
Sofia S. VERIFIED CUSTOMER
Rene replied to all text on a timely manner.
11/26/2020
ROSANNA H. VERIFIED CUSTOMER
Everything is good
11/26/2020
KHALED H. VERIFIED CUSTOMER
It was a great, smooth experience with excellent customer service
11/26/2020
Ophir M. VERIFIED CUSTOMER
He did good covering for Edgar. Very satisfied with Lexus. A happy customer
11/26/2020
John M. VERIFIED CUSTOMER
Perfect and prompt professional service ....,,as always.
11/26/2020
Gilbert I. VERIFIED CUSTOMER
FRANCIS SALDANA is our consultant,we are very happy with him..
11/26/2020
David C. VERIFIED CUSTOMER
Kelly was personable and knowledgeable.
11/26/2020
TODD B. VERIFIED CUSTOMER
You washed the car...specifically asked, no wash.
Need to take the car to Glendale Lexus for brake job, a complete hassle
Not sure if I will be back.
11/25/2020
LINDA P. VERIFIED CUSTOMER
Prompt and thorough.
11/25/2020
Maricar L. VERIFIED CUSTOMER
Very kind, helpful and explain the service very well.
11/25/2020
Alexis V. VERIFIED CUSTOMER
Everyone was great Rene went above and beyond with his customer service.
He was able to provide a loaner car and take care on my concerns .
11/25/2020
Domingo L. VERIFIED CUSTOMER
John Yang very thorough detailed and helped me follow up with be loaner and additional information after the service. I would definitely seek out John again for future services
11/25/2020
LORETTA B. VERIFIED CUSTOMER
Completely satisfied. Julio the flatbed truck driver was wonderful. Very nice, kept his mask on the whole time. Thank you