I never received information regarding the operation of the ventilation system. Would appreciate if someone would supply us the information so we do not have a repeat of past experience.
Other than this, service was good.
Thank you.
Milt Moritz
11/29/2020
Eduardo R. VERIFIED CUSTOMER
Rudy who stepped in for Edgar was professional, courteous and thorough as I went through the process, well done!
Ed P Reyes
11/29/2020
Bonnie C. VERIFIED CUSTOMER
David was quick and professional and answered all my questions!
11/29/2020
CHOEN L. VERIFIED CUSTOMER
A+ service. Personell are friendly and knowlegable. Good experience
11/29/2020
JON M. VERIFIED CUSTOMER
Very good. Thanks
11/29/2020
William M. VERIFIED CUSTOMER
My service advisor is the best in the system. Francis Saldana should be training other advisers on his style
11/29/2020
BENJAMIN U. VERIFIED CUSTOMER
Experience, answer my question, he’s excellent !
11/29/2020
Michael B. VERIFIED CUSTOMER
Francis was great! Saw me right away and was very nice to talk to.
11/29/2020
Stephanie V. VERIFIED CUSTOMER
Friendly and commutative
11/29/2020
David M. VERIFIED CUSTOMER
Jim is a professional,
11/29/2020
JULIE S. VERIFIED CUSTOMER
My experience with longo Lexus is always satisfying. I love this dealer ship.
Thank you for always taking care of me!! JULIE S
11/29/2020
Betty T. VERIFIED CUSTOMER
Friendly, customer service oriented and helpful!
11/29/2020
Alyse G. VERIFIED CUSTOMER
This was my first service experience at Longo. Rudy was friendly, helpful and very knowledgeable. I will ask for him for future services.
11/29/2020
Karina C. VERIFIED CUSTOMER
Great service, as always!
11/29/2020
Mary W. VERIFIED CUSTOMER
Very good service
11/29/2020
Jeffrey H. VERIFIED CUSTOMER
Good job!
11/29/2020
George Z. VERIFIED CUSTOMER
Prices absolutely rediculous. Was given estimate of approx 8k for some sensors. Tire/parking and ac/heating. 1st time ever going to dealer and did trust process. Ended up paying 1700 for 3 parking sensors. Have 3 Lexi in my household and hope they don't need service anytime soon.
11/29/2020
Linh H. VERIFIED CUSTOMER
James was patient and courteous in answering all my questions. He explained the entire service process and assured me that everything will be taken care of.
11/29/2020
NORIYUKI T. VERIFIED CUSTOMER
We are very satisfied with Francis always.
He contacted so many times til finished maintenance.
11/29/2020
Alan L. VERIFIED CUSTOMER
Kelly Yang provided great service. What got me is when I pick up my vehicle that there was a dirty napkin/tissue on my driver door handle. I know it is NOT mine and that it belongs to a person who handled my vehicle. With Covid19 nowadays, it is NOT cool!!!