John was really friendly and helpful. I had a lot of questions regarding the use and service of my car and he patiently took time and gave me all answers. I was very happy with my experience with Longo service.
1/13/2021
RIMON F. VERIFIED CUSTOMER
Excellent service
1/13/2021
Cesar M. VERIFIED CUSTOMER
Very courteous
1/13/2021
Richard B. VERIFIED CUSTOMER
Edgar always does an excellent job and provides exceptional customer service.
1/13/2021
Jerry M. VERIFIED CUSTOMER
Beau was excellent! He was very thorough and accommodating. During these trying covid times he was very understanding of our desire to stay safe and was willing to conduct our transactions in the parking garage, requiring him to go back and forth to the office to generate our paperwork. He was also very knowledgeable in answering all of our questions. He has a great attitude and is good at working with people. We would recommend him without reservation.
1/13/2021
Kenneth B. VERIFIED CUSTOMER
James and his colleagues provided nothing short of exceptional service. They were extremely helpful and I will definitely be back. I have a tundra, camry, and gs350. I will continue to be. Loyal toyota brand owner. Thank you.
1/13/2021
MARY R. VERIFIED CUSTOMER
Friendly, courteous and explained the needed repairs. Sent pictures of needed repairs
Everything was handled with ease. He made e erything simple.
1/13/2021
Jennifer K. VERIFIED CUSTOMER
The service department is well organized, taking extra precautions and fast. Will definitely be returning!
1/13/2021
Lashon T. VERIFIED CUSTOMER
Great service from beginning to end. You all are second to none.
Thank you.
1/13/2021
Kafarrah C. VERIFIED CUSTOMER
He was Great!
1/12/2021
ANNA C. VERIFIED CUSTOMER
Jennifer was great! Her customer service was outstanding!
1/12/2021
ESTELITA P. VERIFIED CUSTOMER
Yes satisfied
1/12/2021
STACI W. VERIFIED CUSTOMER
Excellent service. Great staff all the way around!!
1/12/2021
Maria Teresa. VERIFIED CUSTOMER
Ok to do it again and trust the longo LEXUS maintenance
Team dept
1/12/2021
MARVIN S. VERIFIED CUSTOMER
Great service
1/12/2021
Robert W. VERIFIED CUSTOMER
Jim always gives first-rate service. I appreciated all of the COVID 19 protection measures.
1/12/2021
CHALAE W. VERIFIED CUSTOMER
Robin is truly the best service adviser ever! He’s so kind and generous. I truly appreciate his hard work!
1/12/2021
Huanjung Y. VERIFIED CUSTOMER
Efficient and professional service experience. Thank you.
1/12/2021
Adriana H. VERIFIED CUSTOMER
Mr. John Yang was very professional and knowledgable. He is a excellent service advisor. Thank for his services!
1/12/2021
Marvely I. VERIFIED CUSTOMER
I received great customer service from David. He was very helpful and made me feel comfortable leaving my car in his hands.