Excellent rapport. Felt very comfortable with him.
2/21/2021
Peter W. VERIFIED CUSTOMER
Robin is very helpful in getting my RX service.
He is very friendly and listen to our concerns.
Thank you , Robin!!
2/21/2021
Rubo X. VERIFIED CUSTOMER
good?Very satisfied?
2/21/2021
John L. VERIFIED CUSTOMER
Great service! Edgar went extra mile to get my tire replaced
2/21/2021
David M. VERIFIED CUSTOMER
Always a good experience at Longo.
Man Wong is an outstanding service manager.
2/21/2021
Denise G. VERIFIED CUSTOMER
I was greatly appreciative of James Palmer’s assistance and professionalism. Also with the service technicians great service. Thank you
2/21/2021
LEO C. VERIFIED CUSTOMER
Mr Man Wong was in touch during the service process and let
Me know as soon as the car was ready for pick up
2/21/2021
Mary R. VERIFIED CUSTOMER
I was disappointed that the car was not washed after my car was serviced. When the car was returned he said car wash was down.
2/20/2021
Michael Q. VERIFIED CUSTOMER
Very effective and professional service. Excellent experience.
2/20/2021
Marilyn Y. VERIFIED CUSTOMER
Longo Lexus has always exceeded my service expectations! Man Wong I has always been the greatest service advisor from my experience with other companies that I have used. I have used BMW and Mercedes services and cannot compare to Man Wong. Man is always efficient and stays on top of all clients status. I will continue to purchase Lexus so I can continue to have this excellent service on my car. Thank you! Marilyn
2/20/2021
LEI S. VERIFIED CUSTOMER
Good experience
2/20/2021
Lam L. VERIFIED CUSTOMER
Great communication
2/20/2021
Runey B. VERIFIED CUSTOMER
Great service and good with following up with the update on my car.
2/20/2021
Noe G. VERIFIED CUSTOMER
Good job guys
2/20/2021
Florante O. VERIFIED CUSTOMER
Very satisfied great service
2/20/2021
Cheryll M. VERIFIED CUSTOMER
I found Man honest and thorough and he didn’t bully me into fixing something that I choose to put off. That is why I choose Longo over Tustin Lexus. Honest staff that respects the client.
2/20/2021
Raquel R. VERIFIED CUSTOMER
Very satisfied,ty for the great service
2/20/2021
ANGELICA R. VERIFIED CUSTOMER
Mr. Man Wong from Longo Lexus gave high quality Personal and professional attention, he kept me informed about the situation and service needed. He also answered all my concerns and questions. Thanks
2/20/2021
Donald Paul. VERIFIED CUSTOMER
My car was completed within the time promised. Francis Saldana also was receptive to a price match with a competing Local Lexus dealer on price for an oil change. The staff greeting clients in the service drive up were also very friendly and pleasant to work with at initial write up.
2/20/2021
Kenneth L. VERIFIED CUSTOMER
I am completely satisfied with Man Wong in taking care of my car service needs in a patient and professional manner.