Amazing service, looking forward to visiting again!
3/11/2021
Elaine G. VERIFIED CUSTOMER
Frank was thorough , very professional!
Made our experience a pleasure
3/10/2021
LAURADELL S. VERIFIED CUSTOMER
My car problem to me was very difficult. Francis was great, not only was he patience and understanding, he repeatedly kept us informed of all the trouble shooting that the technical was doing. We felt comfortable and trust with him which is the main reason that we always return to Longo Lexus.
3/10/2021
James L. VERIFIED CUSTOMER
Thank You! Especially thanks Jennifer Lew arrange the service!
3/10/2021
Karen L. VERIFIED CUSTOMER
Jim Palmer was very thorough and looked into the problems we had noted since the last service on our 2009 Lexus RX350. Everything was taken care of. Thanks, Jim.
3/10/2021
Maggy F. VERIFIED CUSTOMER
Great at explaining details patiently. Good service
3/10/2021
Earl P. VERIFIED CUSTOMER
Having concierge service is the greatest. Even though Longo’s service department and waiting area are very comfortable and the drive from Ontario isn’t that bad. I’ll always use this service. Makes life so nice!!
3/10/2021
David K. VERIFIED CUSTOMER
Mr. Wong was great! Very knowledgeable and helpful in regards to my service for my Lexus. Will return to him again soon.
3/10/2021
THEODORE M. VERIFIED CUSTOMER
The advisor Beau Li is kind, honest, courteous and professional, his work exceeded the highest expectations.
He should be highly commended for his outstanding work.
3/10/2021
Thinh D. VERIFIED CUSTOMER
Thank you to the mechanics and Mr. Yang for providing excellent service for my car.
3/10/2021
Rosemary P. VERIFIED CUSTOMER
Thank you for the great service.
3/10/2021
Karen C. VERIFIED CUSTOMER
Thank you. Service is always top notch at Longo.
I do have an open issue. When we purchased the car in May 2020 (Memorial Day Weekend) our sales man said the damaged (prior to purchase) to the driver’s sun visor would be repaired during our first servicing. Rene tried to research this open issue.
I do need this issue resolved. Please let me know when I can schedule for repair.
Thank you again for the great service. Karen C
3/10/2021
Vernita S. VERIFIED CUSTOMER
Rodolfo Ayala provided excellent customer service. He explained everything so that I was able to understand. He also provided me with different options available to me. Because of his great friendly and professional service I will be sure to always return to Longo Lexus service center.
3/10/2021
Gianncarlo P. VERIFIED CUSTOMER
Keep up the good service, and I'll continue to have the vehicles serviced at Longo.
3/10/2021
HOANG L. VERIFIED CUSTOMER
Very professional and courteous. Kelly kept me loop with what’s going on with my car, gave me great advise to save me money, gave me accurate promise times. I am completely satisfied with his service and the experience.
3/10/2021
Roger M. VERIFIED CUSTOMER
Good customer service and prompt
3/10/2021
James H. VERIFIED CUSTOMER
Always a good service. Thank you.
3/10/2021
Tim P. VERIFIED CUSTOMER
Great work!!!
3/10/2021
STEPHANIE T. VERIFIED CUSTOMER
He is efficient and gives clear details about service and helpful to make the visit very smoothly done