I was satisfied with the customer service I received.
5/9/2021
Karina K. VERIFIED CUSTOMER
Frank was very helpful and made sure I had a loaner while my car was being serviced. Thank you for the excellent customer service.
Joe K.
5/9/2021
Jwt Restaurants. VERIFIED CUSTOMER
Very good
5/9/2021
Patrick O. VERIFIED CUSTOMER
As always Edgar went above and beyond. He is absolutely amazing!
5/9/2021
GLEN K. VERIFIED CUSTOMER
Extremely satisfied. Zero up sell in services. Service attendant was very informative and courteous. I was pleasantly surprised by the operation. Will definitely be coming back!
5/9/2021
Jessica O. VERIFIED CUSTOMER
Once again, thank you for the amazing service
You guys provide. My husband is always jealous and in awe when I tell him about all of the things you do to go above and beyond. Thanks Rodolfo for the great customers service and helpfulness and thanks to the detail department, my car looks brand new, the staff that helps w appointment information and the valet service always so nice and helpful.
5/9/2021
Linda D. VERIFIED CUSTOMER
Mr. Ayala was excellent however, I’m still hearing the same noise as before not as bad so I took it back to Longo and your service department indicated to me that they have not been able to hear anything????
5/9/2021
Jeremie C. VERIFIED CUSTOMER
This comment has nothing to do with Beau Ly, Beau was great. But as I standing outside waiting for my car I saw one of the service technicians having a bit too much fun with my vehicle. I saw him speeding around the Longo Lexus dealership as well as revving the engine of my car. I did not appreciate this behavior and would HOPE the technicians would be as careful with my vehicle as I am.
5/9/2021
Howard H. VERIFIED CUSTOMER
Thanks
5/9/2021
Pearl L. VERIFIED CUSTOMER
Great customer services!
5/9/2021
Lily H. VERIFIED CUSTOMER
Very satisfied with service and working withRobin Ho.
5/8/2021
Michael P. VERIFIED CUSTOMER
Frank has 27 years experience at Longo. He is most knowledgeable service rep I have found at your dealership
5/8/2021
**** K. VERIFIED CUSTOMER
Thanks again David! Awesome service all around.
5/8/2021
Warren S. VERIFIED CUSTOMER
Job well done and on time
5/8/2021
Honghua B. VERIFIED CUSTOMER
Very good, thank you
5/8/2021
Gail O. VERIFIED CUSTOMER
Excellent service. Mr. Yang explained the service and showed me the options in writing.
5/8/2021
Kathleen B. VERIFIED CUSTOMER
I appreciate the Uber rides to and from the dealership. Thank you for the great detail, the car looks like new again:) Rene was very nice and helpful, thank you!!!
5/8/2021
Hokyung C. VERIFIED CUSTOMER
Kelly is by far the most courteous prompt and direct service member ive had the pleasure of dealing with at longo!