Edgar is the best service advisor I’ve had at Longo in twenty years. He makes the customer feel valued, patiently explains answers to questions and is a consummate professional. I have utilized the services of Glendale Lexus in the past and there is no comparison.
5/13/2021
Ray P. VERIFIED CUSTOMER
Excellent service for both cars - Francis was great as always - I missed you guys
5/13/2021
Pamela C. VERIFIED CUSTOMER
Very personable and provided us a thorough update on our vehicle.
5/13/2021
Suyapa N. VERIFIED CUSTOMER
Excelente
5/13/2021
Polly S. VERIFIED CUSTOMER
Everything went smoothly.
5/13/2021
KEVIN Y. VERIFIED CUSTOMER
Beau Ly provided excellent customer service throughout my visit. He was also very professional and I appreciated his quick follow up when my vehicle was ready for pick up. I’d highly recommend Beau to other customers.
5/13/2021
MARY A. VERIFIED CUSTOMER
Service at Longo was top notch! Jennifer was very kind and professional
5/13/2021
Charlie L. VERIFIED CUSTOMER
Exceptional Palmer !
Like Longo he is number One
5/13/2021
THOMAS R. VERIFIED CUSTOMER
nice guy very helpful .
5/13/2021
Hady E. VERIFIED CUSTOMER
Edgar was very knowledgeable and helpful during my visit.
5/13/2021
Ted F. VERIFIED CUSTOMER
First, Jim Palmer is one of the best!
He took care of my RX in all respects.
The problem occurred when I went to pick up my vehicle. I paid the invoice @ 6:35PM. At 7PM I was still waiting for my car. Finally a service person came over to me and asked me if I was waiting for a vehicle. When he checked he discovered the location tag # was incorrect. When the Service Advisor got involved, he discovered my car was located in the Detail shop.
So, please do a Post Mortem and figure out what went wrong. I am not mad, just disappointed.
5/13/2021
Melissa C. VERIFIED CUSTOMER
Kelly Yang has been my advisor for years and I always request him. He keeps me posted on the status of my service and I always leave Longo happy with my vehicle. Yay for Kelly!
5/13/2021
Ming W. VERIFIED CUSTOMER
Excellent service!
5/13/2021
ESTHER N. VERIFIED CUSTOMER
Rodolfo was helpful, attentive, and made the process very easy.
5/13/2021
MILAGROS I. VERIFIED CUSTOMER
He’s the best advisory & he telling me too my next service in advanced & he tell me too maintain fresh the cars he’s number one
5/13/2021
YU-PING C. VERIFIED CUSTOMER
Man Wang is a very trustworthy service adviser, very knowledgeable about the jobs and also concerns about his clients, always comes out the best service plan. Thank you!
5/13/2021
Pedro R. VERIFIED CUSTOMER
Francis always gives me full attention and listens to what I need to have done to my vehicle. 5 stars!!!
5/13/2021
Minnie V. VERIFIED CUSTOMER
Thank you for taking care of my car needs
5/13/2021
ALEXSIS A. VERIFIED CUSTOMER
Process was quick and easy! Great customer service.