Eric went above and beyond for me during my last visit. He made sure a loaner was available prior to my visit since I dropped off my car late in the day. I didn't have to wait long before being seen by him when I dropped off my car. And he had my car ready and waiting for me before my arrival upon completion of my service. I am grateful for being able to get in and out without delay.
8/18/2017
Denise R. VERIFIED CUSTOMER
Eric was great! He kept me informed on the status of my cars repairs every step of the way!!
8/18/2017
Jo N. VERIFIED CUSTOMER
Eric is professional, friendly and efficient. I really appreciate the service department's timely service.
8/18/2017
Viem H. VERIFIED CUSTOMER
Good
8/18/2017
Diane K. VERIFIED CUSTOMER
Kelly is always helpful and great to work with
8/17/2017
LING T. VERIFIED CUSTOMER
everything good?Robin very nice and friendly?He also can speaking Chinese languages?easy to me??? Well?I like Lexus ???
8/17/2017
Pei L. VERIFIED CUSTOMER
Good services!
8/17/2017
Limtosodana P. VERIFIED CUSTOMER
Wait for Three and half hours
Ripped off
I never want to lease a car at Longo dealer again
8/17/2017
Gonzalo V. VERIFIED CUSTOMER
Good service thank David
8/17/2017
Paul W. VERIFIED CUSTOMER
Great Service from Robin
8/17/2017
Jose T. VERIFIED CUSTOMER
Jim Palmer made the experience better by simply listening to my concerns and being able to facilitate the correction to what was not such an amazing experience.
Really excellent customer service is one that doesn't necessarily start out perfectly but one that ends wonderfully.
8/17/2017
Ronald N. VERIFIED CUSTOMER
Mr.Ly has polite and nice person.
8/17/2017
Willard B. VERIFIED CUSTOMER
thanks!
8/17/2017
Daniel C. VERIFIED CUSTOMER
Very friendly and accommodating
8/17/2017
Aristeo D. VERIFIED CUSTOMER
everything with Edward was great. The only thing is that although I left the car overnight for the 30,000 service, it was not washed when it was returned to me.
8/17/2017
Linda N. VERIFIED CUSTOMER
Great guy. Very glad I got him
8/17/2017
Hank C. VERIFIED CUSTOMER
The overall service is excellent. Thank you.
8/17/2017
Charles K. VERIFIED CUSTOMER
Excellent service.
8/17/2017
Judith P. VERIFIED CUSTOMER
Me. Palmer is very professional and yet
personable!