Robert was so nice and friendly he explained to me what was wrong with my car and answered my questions and made me feel like he truly cared!
9/22/2017
Ana O. VERIFIED CUSTOMER
Excelent service
9/22/2017
Joseph L. VERIFIED CUSTOMER
Excellent Service from LONGO personnel- thank you Francis and Thank You GARY Littleton . I will enjoy my new 2017 ES350.
9/22/2017
Fe A. VERIFIED CUSTOMER
Jim Palmer has been our service adviser since 2002 and we have been very satisfied!
9/21/2017
Paul R. VERIFIED CUSTOMER
We would have appreciated notification that you received the replacement dash boards. We had to call you instead of you calling us. I think we have waited 18 plus months to receive our new dash board. Also the dash board installation took quite bit longer than we anticipated. It would have been more convenient to have the door panels installed together with the dash board but you were out of those. Can you please call us when they arrive? Thank you.
9/21/2017
CLIFFORD S. VERIFIED CUSTOMER
More than satisfied. 110% great.
9/21/2017
Stephen K. VERIFIED CUSTOMER
Please send me my cap for my tire (right front) that I noticed was missing when I checked my tire pressure last night. My dashboard was not cleaned, my trash receptacle was not emptied and my empty trunk was not vacuumed.
9/21/2017
Jinling Z. VERIFIED CUSTOMER
I waited for 3 hours. And They didn't wash my car.
9/21/2017
Thuy N. VERIFIED CUSTOMER
Eliseo was friendly, professional and time efficient in responding to my texts. He updated me in the status of my car.
9/21/2017
Vic P. VERIFIED CUSTOMER
Jennifer service is excellent.
9/21/2017
Aileen M. VERIFIED CUSTOMER
Excellent service from Jim Palmer. He was very nice and helpful.
9/21/2017
JAMES K. VERIFIED CUSTOMER
Eliseo is very professional and was very knowledgeable as well as clear in explaining the services done and future services recommended.
9/21/2017
Miriam H. VERIFIED CUSTOMER
Jennifer is great. We live working with her and she is always pleasant to be around. She guv s us direct answers and is very helpful.
9/21/2017
Tadeo H. VERIFIED CUSTOMER
Thanks for a great job
9/21/2017
Mike G. VERIFIED CUSTOMER
Waited outside on the bench for over 20 minutes for the car. Ed was great. Wait for the car, not so much.
9/21/2017
James G. VERIFIED CUSTOMER
I love the atmosphere of longo Lexus and how helpful and polite everyone is in the service department
9/21/2017
Wilbur M. VERIFIED CUSTOMER
We think Mr. Robert **** is outstanding...very professional. We would buy a Lexus just to be able to have Robert assist us. Donna Marner
9/21/2017
Beverly K. VERIFIED CUSTOMER
I want to feel safe while driving my car and I can always count on Jim to help me manage the care of my RX330.
9/21/2017
Vivian M. VERIFIED CUSTOMER
Yes, Eric is really nice, caring about his costumers. Never disappoints. Glad he is my advisor.