I was very satisfied with the prompt and professional service from Frank Larrusso. I was very impressed with the Lexus facility and stopped in to tell the service manager. The only element of my visit with which I was not satisfied was the time I had to wait before a service agent came out to check me in. I assumed that they were not aware of which cars had arrived first.
11/9/2017
Art P. VERIFIED CUSTOMER
I’ve been searching for a new advisor since my old one left a while ago. I finally found someone, that I feel comfortable with and someone who is honest and does his work well. Thank you Julien and Longo for the exceptional service.
11/9/2017
Jovita V. VERIFIED CUSTOMER
Great service!
11/9/2017
Richard C. VERIFIED CUSTOMER
Man Wong is always friendly and provides excellent customer services.
11/9/2017
Luca G. VERIFIED CUSTOMER
Always very professional patient and it's a pleasure doing business with your company. Thank you,!
11/9/2017
Huong N. VERIFIED CUSTOMER
Excellent services!
11/9/2017
Anabel G. VERIFIED CUSTOMER
I have been a longo customer for years and your team never fails to provide excellent customer service. Robin was great in answering all my questions and keeping me updated on my vehicle.
11/8/2017
Evelyn B. VERIFIED CUSTOMER
Service was great but the car wash is consistently very poor.
11/8/2017
Leny P. VERIFIED CUSTOMER
The guy is so polite and he explained it to me well with rwgar
11/8/2017
Rose T. VERIFIED CUSTOMER
Thank you appreciate it
11/8/2017
Raul G. VERIFIED CUSTOMER
Daniel is always kind and professional. It's because of people like him I keep going back to Longo.
11/8/2017
Deitra C. VERIFIED CUSTOMER
Great service experience. David Parada was very thorough and professional. Thank you.
11/8/2017
Steve R. VERIFIED CUSTOMER
He was very kind and patient. He did everything he could to help make the process easier
11/8/2017
Carmen G. VERIFIED CUSTOMER
Excellent work
Very helpful
Very kind explaining the problem
Very professional
I am glad to have such a great service
11/8/2017
Steven L. VERIFIED CUSTOMER
Daniel Perez was outstanding. He deserves a raise and promotion!
11/8/2017
May P. VERIFIED CUSTOMER
Frank very helpful
11/8/2017
Judy K. VERIFIED CUSTOMER
We absolutely love Francis Saldana! He is an exceptional professional, always looking sharp at the office and incredibly personable, encouraging and patient with us. Francis represents the Lexus brand with impeccable service and attention to detail for his clients. He's a significant reason we love the Lexus brand and have Longo Lexus as our home dealership! In Francis We Trust!!!
11/8/2017
Betty Y. VERIFIED CUSTOMER
Excellent
11/8/2017
Jacqueline A. VERIFIED CUSTOMER
Daniel was very informative and he went above and beyond my expectations on the service I received. Thank you Very mucho Daniel. AMAZING CUSTOMER SERVICE