Great service. Kelly was definitely very helpful. I haven’t felt this good
about taking my vehicle to the dealer for service in a long
time.
1/19/2018
IN M. VERIFIED CUSTOMER
I have been a Longo Lexus customer since 1991
I should be rewarded from Longo Lexus...
I currently have 3 Lexus. I’m looking to get
1 more next week. I’ve had every Lexus made
Except one or two I wish you would stop coming out
New car every year. I can’t keep up. Is that ok.?
1/19/2018
Rosalind C. VERIFIED CUSTOMER
Great care of my vehicle and fantastic customer service.
1/19/2018
Marsha K. VERIFIED CUSTOMER
Jim Palmer always follows up when he says he will. He’s honest and will tell what needs to get done and what can wait.
1/19/2018
Dilip P. VERIFIED CUSTOMER
Excellent job done by Longo team
1/19/2018
Karl B. VERIFIED CUSTOMER
Eric was prompt and had me out within less than 2 hours.
1/19/2018
Renee M. VERIFIED CUSTOMER
Thank you
Service was excellent.
1/19/2018
Changhe C. VERIFIED CUSTOMER
very good service !
1/19/2018
Amarjit K. VERIFIED CUSTOMER
He was very courteous and helpful
Gave us the right pricing
Pleasure doing business with him
1/19/2018
Chita J. VERIFIED CUSTOMER
Ya’ll are the nicest people in the world. Thank you for taking the car back in to fix it. I will know if you did a good job after I leave it in an airport parking lot for a week to know if the car will start up. Hopefully it will. I’ll let you know in a few months after we take another trip. Thank you...Chita J
1/19/2018
Crystal B. VERIFIED CUSTOMER
Best service.
1/19/2018
Pradip S. VERIFIED CUSTOMER
He was prompt and courteous. The vehicle was ready on time!
1/19/2018
Kristal O. VERIFIED CUSTOMER
Great customer service by edgar. He was glad to answer my questions and concerns
1/19/2018
Deepak P. VERIFIED CUSTOMER
I made an appointment with another service rep and they were absent and I wasn’t notified. I showed up and had to wait an hour because I was reassigned to Daniel. I had a problem with my vehicle and was promised that it should have been completed by Monday. There were a couple of snags which wasn’t necessarily Daniel’s fault but it wasn’t until I called on Monday to find out the status that I actually got a call back. I just think that the communication was terrible given my overall experience and circumstances that were presented during this service. I normally have high praise for my experience at your dealership but this was by far the worst experience I encountered while servicing my car.
1/19/2018
Jimmy H. VERIFIED CUSTOMER
Very Professional
1/19/2018
Olivia N. VERIFIED CUSTOMER
Jim was very courteous, professional, and kept me up-to-date on the status of my car.
1/19/2018
Viri D. VERIFIED CUSTOMER
Eric Anaya is amazing. I know I can always count on him on all my mechanical needs. He is very efficient and amazing customer service.
1/18/2018
Dennis M. VERIFIED CUSTOMER
Great service
1/18/2018
Suzanne N. VERIFIED CUSTOMER
Man Wong is awesome...I'm so lucky to have him as my service consultant. He always answers my questions and/or concerns, coming up with the best possible solutions. THANK YOU Man!!!!