. I’ve been using Longo for my car services for many years not because I like the service cause that the closest to my house. Mostly other consultant impatient if I ask questions they just want to talk not listen.
Until one day I got Julien as my service consultant . He is very patient and take a good care the customer . I wish all the sales have his attitude.
3/2/2018
Ricardo Y. VERIFIED CUSTOMER
None
3/2/2018
Hiram F. VERIFIED CUSTOMER
Very professional and helpful
3/2/2018
Norma M. VERIFIED CUSTOMER
Michael was very helpful and pleasant! Thanks!
3/2/2018
Robert I. VERIFIED CUSTOMER
Kelly Yang always takes good care of my service.
3/2/2018
Tim G. VERIFIED CUSTOMER
Mr. Wong is amazing. Thank you!
3/2/2018
DAVID J. VERIFIED CUSTOMER
Francis was very helpful, he kept me up to date as it took several days to finish. He took care of me by providing a VIP wash since it took so long, which was much appreciated. Also the loaner car people were very nice about giving me a vehicle that I can fit into.
3/1/2018
RYAN G. VERIFIED CUSTOMER
Beau was very patient with my questions considering my frustration with having some pretty bad luck. I appreciate that I was able to have the car serviced without an appointment even though it took a long time. Thanks for the coffee and tea.
3/1/2018
HELEN Z. VERIFIED CUSTOMER
Good job! Thanks a lot!
3/1/2018
HSIU Y. VERIFIED CUSTOMER
Great service advisor Rene.
3/1/2018
SAL T. VERIFIED CUSTOMER
Everyone was very friendly and helpful especially my server right I prescient all the great
3/1/2018
Patricia M. VERIFIED CUSTOMER
Kelly was super. Great asset for your company.
3/1/2018
MARGIE S. VERIFIED CUSTOMER
Eric Tran was attentive and courteous and explained things in a layman’s terms. The initial service intake has a lot to be desired. I waited in the car in line for 15 minutes and there were no greeter around for a while.
3/1/2018
James L. VERIFIED CUSTOMER
Man Wong has been my advisor for 11 years. I always ask for Man because he knows how to take care of his clients. He is a credit to Longo and I have also left positive feedback about Man and Longo Lexus on Yelp. Longo’s caliber is truly le creme de le creme! Look forward to another 11 years.
3/1/2018
ALLEN T. VERIFIED CUSTOMER
Great service
3/1/2018
KWUN C. VERIFIED CUSTOMER
Julien Diaz is a very responsible and knowledgeable service advisor. I am totally satisfied.
3/1/2018
Digna N. VERIFIED CUSTOMER
Good job, thank you
3/1/2018
Bryan N. VERIFIED CUSTOMER
Good customer services. Definitely will be back for maintenance.
3/1/2018
Alexander S. VERIFIED CUSTOMER
I was told by the service manager that my complaint was previously OK by Lexus but my was denied. Would like to know why.