I waited 20+ minutes for just pick up my car at the end.
3/21/2018
Cathi P. VERIFIED CUSTOMER
Robin did a fantastic job from start to finished. Looking forward to filling out the survey.
3/21/2018
James B. VERIFIED CUSTOMER
Edgar has his heart in the right place for customer service!
3/21/2018
Cira H. VERIFIED CUSTOMER
Francis was great and handled my issue. He was very professional. Please note though my name is Kim
3/21/2018
Thomas L. VERIFIED CUSTOMER
Good Service.
3/21/2018
Maria H. VERIFIED CUSTOMER
Kelly was great!
3/21/2018
Edward J. VERIFIED CUSTOMER
Always satisfied with the service and the service personal very professional keep up the good work!
3/21/2018
Thu Y. VERIFIED CUSTOMER
Mr. Ho was very accommodating in his service provisions. I truly enjoy his knowledge and expertise .
3/21/2018
Eric M. VERIFIED CUSTOMER
Excellent service
3/21/2018
Steven H. VERIFIED CUSTOMER
Excellent
3/21/2018
Eric T. VERIFIED CUSTOMER
Jennifer Nam is one of the best service advisors I have spoken to at Longo Lexus. Her attention to details and issues concerning my RCF and my wife’s RX 350 has always been resolved whenever we bring our vehicles in for service. We are always grateful for her impeccable service and follow up or updates regarding our vehicles and she always treat us customers like family. She is a great service advisor to have at Longo Lexus. Keep up the great work Jennifer Lam!
3/20/2018
NORMAN Y. VERIFIED CUSTOMER
He was very helpful and cordial. He informed me that there is a recall on my car and that has not been released. He ordered the part for me and said that he would be in touch once the part arrived.
He adjusted my tire pressure as requested and the car now handles much better.
3/20/2018
EDMUND S. VERIFIED CUSTOMER
Good job always
3/20/2018
DONNA D. VERIFIED CUSTOMER
Always happy at longo lexus
3/20/2018
Aurelio M. VERIFIED CUSTOMER
No comments
3/20/2018
CELIA H. VERIFIED CUSTOMER
The service is impeccable and on time as promised
Jennifer is outstanding, professional and always
Welcoming
What more can a customer ask for?
Thank you for exceeding my expectations
CELIA H
3/20/2018
DEV M. VERIFIED CUSTOMER
I did not get the battery of the key back because that was new new battery and I told the service manager
3/20/2018
ORLANDO B. VERIFIED CUSTOMER
Jennifer is very accommodating and knowledgeable of her job.
3/20/2018
MERLIN T. VERIFIED CUSTOMER
Very good sign in. Listened to and acted on my requests. Excellent follow through to provide the service I needed.