Kelly Yang provided top service. Why I was not totally satisfied is because of the car wash not working so my car was not washed. Also, when customers take their car in for service it would be best if the settings in the vehicle are not changed or if does as little as possible (example: seats or temperature settings).
Thank you.
6/23/2018
WENDY M. VERIFIED CUSTOMER
Jennifer is always so attentive and pleasant.
6/23/2018
Lakida K. VERIFIED CUSTOMER
Was nice and thorough.
6/23/2018
Aaron V. VERIFIED CUSTOMER
Lights left on, battery was dead when I picked up and had to leave engine running to recharge battery.
6/23/2018
Joanne K. VERIFIED CUSTOMER
I went in to report a few small dens, the repair was VERY bad.
6/22/2018
Anna S. VERIFIED CUSTOMER
Longo Lexus provides the best customer service. The service dept was very helpful and professional. We've been to Glendale and Cerritos and longo has the best service.
6/22/2018
John M. VERIFIED CUSTOMER
Rene provided excellent customer service. He explained what was involved with the 20K mile service, and answered all our questions. He was very professional. Thank you.
6/22/2018
Allen D. VERIFIED CUSTOMER
Rep was helpful
6/22/2018
LINDA D. VERIFIED CUSTOMER
Very happy w/ the service i
6/22/2018
DORIS G. VERIFIED CUSTOMER
Excellent service. Exceeded expections. Very courteous and professional.
6/22/2018
Seng L. VERIFIED CUSTOMER
Good services
6/22/2018
ARTURO R. VERIFIED CUSTOMER
Excelente
6/22/2018
Ricky B. VERIFIED CUSTOMER
Unbelievable service to me as a walk in , i was the second one in line at the Drive through Check in about 620 am, and employees started to talk to me even before their time at 7:am, which shows a lot of character in them, So Thaanks to you Longo and it's management team for hiring the best employees they can hire and to my service tect ,Many thanks to you
6/22/2018
NELLY Y. VERIFIED CUSTOMER
Excellent Customer Service.
6/22/2018
Sara S. VERIFIED CUSTOMER
Excellent service as always
6/22/2018
AQUILINO A. VERIFIED CUSTOMER
Rene accommodated me in the best of his ability. I appreciate his patience and professionalism.
6/22/2018
Yueh-Chen L. VERIFIED CUSTOMER
Excellent
6/22/2018
Wendy D. VERIFIED CUSTOMER
Jennifer was extremely helpful and kind. She was very competent and kept me informed. She could not have been any better.