Edward Duran was extremely courteous and helpful to ensure my Lexus was serviced promptly and that it was serviced properly. Excellent job!!!
6/27/2018
Lingyun Z. VERIFIED CUSTOMER
Good
6/27/2018
ADRIAN L. VERIFIED CUSTOMER
Everything was awesome! First time for service at Lexus and it was great! Nothing compared to Honda. Mike was great much help
6/27/2018
Kathi H. VERIFIED CUSTOMER
My car was delivered on time as promised and the recall repairs were completed. Man Wong is an outstanding service adviser and he ensures that we are extremely satisfied with the service provided.
6/27/2018
Cheryl S. VERIFIED CUSTOMER
Robin was awesome!
6/27/2018
Bruce B. VERIFIED CUSTOMER
Thank you once again for such wonderful customer care.
You are appreciated.
6/27/2018
Miriam H. VERIFIED CUSTOMER
The only problem was the transportation that pick me up very late. Kelly told me that he submitted the request after informe me that my car was ready. However the transportation pick me up after 5:00 pm
6/27/2018
Luis T. VERIFIED CUSTOMER
Jim Palmer my service advisor has been execellent every time I bring my Lexus for service. I feel confident that my vehicle will ne taken care of professionally.
6/27/2018
Christina C. VERIFIED CUSTOMER
Great service!
6/27/2018
Dora W. VERIFIED CUSTOMER
Frank Saldana was great but as usual, the staff out front upon arrival and whom you get your keys from absolutely ****! No greeting, no welcome, no thank you, no goodbye. Suggestion ... have them learn from the staff across the way at Toyota - they ALWAYS made you felt welcomed and appreciated.
6/27/2018
CAROLYN W. VERIFIED CUSTOMER
Honest and helpful.
6/27/2018
Alicia E. VERIFIED CUSTOMER
Kelly Yang was great
6/27/2018
Margret S. VERIFIED CUSTOMER
Thank you, it’s always a pleasure coming to Longo!
6/27/2018
Jerry E. VERIFIED CUSTOMER
Jim once again provided us with exceptional customer service, as is always the case with him and the rest of the staff at Longo Toyota/Lexus
Thank you!
6/27/2018
Dianna A. VERIFIED CUSTOMER
Everything went smoothly and quick!!! Especially given I didn’t have a appointment
6/27/2018
Patricia L. VERIFIED CUSTOMER
Man Wong always provide excellent service,
He provides updates, trust his advice