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Real Reviews from VERIFIED CUSTOMERS
Stephen K. VERIFIED CUSTOMER
Yes, I will do so. Man Wong had provided an excellent service.
9/16/2018
JOHN C. VERIFIED CUSTOMER
Excellent service good care, fast service
9/16/2018
DARIN K. VERIFIED CUSTOMER
Robin was very professional in explaining the work needed to be performed on my vehicle. He also timely informed me on the progress of the repair.
9/16/2018
BEATRICE Y. VERIFIED CUSTOMER
Your service was terrific. I am always pleased when I come to Longo Lexus. All of your people are the best!
9/16/2018
PATRICIA W. VERIFIED CUSTOMER
Francis Saldana has always provided superior service. He is definitely an asset to your organization. Thank you!
9/16/2018
Zac N. VERIFIED CUSTOMER
Excellent customer service. Very helpful at answering my questions and ensuring a smooth process when dropping off my car. Rene is the hallmark example of why I choose Longo Lexus to other area dealers and maintenance providers.
9/16/2018
Dong S. VERIFIED CUSTOMER
??
9/16/2018
Li D. VERIFIED CUSTOMER
David is very courteous to me and explains very clearly about what to do and was done. He’s highly recommended.
9/16/2018
Tung C. VERIFIED CUSTOMER
NA
9/16/2018
BRUCE P. VERIFIED CUSTOMER
My Service Advisor, John Chang is always Professional, Awesome Service, Excellent Customer Service & very knowledgeable in Lexus cars. Thank you very, very much, John. All of the Service Advisors should be like John Chang.
9/16/2018
Angela T. VERIFIED CUSTOMER
Your customer service is excellent.
9/16/2018
Edward M. VERIFIED CUSTOMER
James was very courteous, helpful, and responsive. Thank you for the assistance.
9/16/2018
Manuel E. VERIFIED CUSTOMER
Daniel Perez is the best. Your cashier needs to be retrained, at the minimum. Thank you
9/16/2018
Elisa R. VERIFIED CUSTOMER
He was very hopeful
9/16/2018
David M. VERIFIED CUSTOMER
Professional and kind.
9/16/2018
FROILAN BOTE. VERIFIED CUSTOMER
Very satisfied and thankful for his help
9/16/2018
Ramille Q. VERIFIED CUSTOMER
Excellent no complaints
9/16/2018
Mario L. VERIFIED CUSTOMER
I went to Lexus to get air bags replaced cause of a recall. They messed up my dashboard. Then i went back to get the dashboard replaced. And when i picked up the car, my speakers did not work. And so here i go again bringing back the car so they can fix my speaker problem. They forgot to connect my speakers before they put in my dashboard. So it was a big inconvenience for me, i had to drop important things i had planned, just so i can bring back the car two more times after airbags were replaced. I lost out on money and i put off a lot of important things i needed to get done. Edgar was very helpful. And i totally understand it wasn't his fault, but for this to happen at a place like Lexus is terrible. Over all i give Longo Lexus a 1 star rating out of 5 stars.
9/16/2018
Christopher W. VERIFIED CUSTOMER
Thank you! Great service, very professional.
9/16/2018
Minglei F. VERIFIED CUSTOMER
Very good
9/16/2018