Jennifer kept me informed of the repairs needed for my vehicle, I always appreciate her assistance.
Thank you
10/12/2018
SHAN C. VERIFIED CUSTOMER
It’s great. I like the detail work they performed.
10/12/2018
Tony P. VERIFIED CUSTOMER
Topnotch work, outstanding staff. Thank you
10/12/2018
Lili E. VERIFIED CUSTOMER
Frank is knowledgeable, friendly and quick to communicate. A real asset to Longo!
10/12/2018
Tenaya Moyin. VERIFIED CUSTOMER
Man Wong from Longo Lexus was excpetional in assisting me with my vehicle.
10/12/2018
Gino C. VERIFIED CUSTOMER
Thanks to Julien M Diaz best of service adviser in the world he gets he’s job really serious
10/12/2018
ALBERTHA M. VERIFIED CUSTOMER
The service was just outstanding.
10/12/2018
Ralph C. VERIFIED CUSTOMER
Francis is very professional, knowledgeable and courteous. I would gladly recommend Francis to any customer.
10/12/2018
Naresh Kumar. VERIFIED CUSTOMER
I will love to do that.
10/12/2018
Jose Arnel. VERIFIED CUSTOMER
Kelly Yang is outstanding. Very professional on his customer service.
10/12/2018
Ronald G. VERIFIED CUSTOMER
Jim is always on the ball, keeps us informed and makes sure we always understand our options. He keeps us coming back when we need service.
10/12/2018
Peter L. VERIFIED CUSTOMER
Eric Tran did very good job on my 2017 RX350
10/12/2018
Young J. VERIFIED CUSTOMER
Perfect
10/12/2018
Andy Jing. VERIFIED CUSTOMER
Very friendly and professional service, thank you
10/12/2018
Jesus P. VERIFIED CUSTOMER
Frank was very helpful and was very thourgh in explaining the service required. My vehicle service was completed on time as promised.
10/12/2018
Joseph G. VERIFIED CUSTOMER
Thank you Francis!
10/11/2018
RAJAN N. VERIFIED CUSTOMER
As always Eric is great in his customer service.
Was very happy to deal with him.
Got the job done on time also. Thanks.
10/11/2018
CHRIS D. VERIFIED CUSTOMER
Explain all we need to know, about the car .very nice guy with the good service .
10/11/2018
Jeffery H. VERIFIED CUSTOMER
The door ding was not fixed to my satisfaction. Should have been told before picking up the car that it was not corrected. The charge was taken off the invoice. The navigation fix took longer than expected.
Dissatisfaction had nothing to do with Michael, the service representative
10/11/2018
Nona E. VERIFIED CUSTOMER
My unscheduled visit was triggered by a warning light.
Kelly guided me through the diagnostic process and potential options
to resolve the problem. It was fixed within
the estimated time.