Good service, but too expensive. Other people said I don’t need change tires that often. My car only has 47k miles, I have already changed 4 tires three time. Pus the original ones, the avg miles only 15k miles for each set of new tires. I am not really happy about the way that your company push customers too much.
I am not sure if I will be back in the future.
10/18/2018
ANNIE H. VERIFIED CUSTOMER
Very good
10/18/2018
LINH H. VERIFIED CUSTOMER
Mr. Beau Ly is professional, helpful, and knowledgeable. My car was returned to me timely (as Mr. Ly had promised). Thank you. I m happy with the service that Longo Lexus was provided.
10/18/2018
Antoinette A. VERIFIED CUSTOMER
Thank you for getting me in and out.
10/18/2018
PALWINDER W. VERIFIED CUSTOMER
Very good customer service
10/18/2018
Ruth S. VERIFIED CUSTOMER
Everything went smoothly.
10/18/2018
ANTHONY A. VERIFIED CUSTOMER
Great job fixing The trunk of my car. I was kept informed of the repair progress during the day, a long car was provided for me. Thank you
10/18/2018
DAVID G. VERIFIED CUSTOMER
It would be great if you could cut the waiting time between turning in your vehicle and actually seeing your service rep.
10/18/2018
Josefina P. VERIFIED CUSTOMER
I requested to check the back door of my RX 350and they did but they did not put the parts that they took apart.We don’t know how to put it back. Sloppy job? I don’t know if Francis Saldana was suppose to check the work of those mechanic guys before releasing the car to us..This is the second time we are not happy with your service. The last time was they didn’t bother to wash our car after the 50,000 miles service.
10/18/2018
Anna M. VERIFIED CUSTOMER
Thank You Julian For Your Awesome Service
10/18/2018
Kent N. VERIFIED CUSTOMER
Excellent!
10/18/2018
Johnny M. VERIFIED CUSTOMER
Julien was so helpful, understanding that we are still learning about the vehicle's electronics system. We asked questions, but he also initiated clarifying features we hadn't yet learned. Theres a lot to learn with this vehicle...its been a process and was overwhelming when we first bought it.
10/18/2018
Abbe G. VERIFIED CUSTOMER
Julien took very good care of us. His customer service is excellent as usual. Thank you.
10/18/2018
YEN C. VERIFIED CUSTOMER
Jennifer gives the professional advice and also does whatever is the best for the customers. She delivered a great image of Longo Lexus.
10/18/2018
KEN H. VERIFIED CUSTOMER
Thank you Edgar for wonderful service. Love the service.
10/18/2018
PATRICIA R. VERIFIED CUSTOMER
Robin Ho is a outstanding Consultant. I trust his knowledge
He is very reliable, a sincere and very professional
Person. I feel comfortable with leaving my car in his care.
10/18/2018
JIM D. VERIFIED CUSTOMER
Good job. Thanks
10/18/2018
Isabel B. VERIFIED CUSTOMER
Great service and exceptional service advisor Jennifer Nam.
10/18/2018
Juanita B. VERIFIED CUSTOMER
Julien Diaz is doing an excellent job! He has 100 percent superior customer service skills.
10/18/2018
RICHARD C. VERIFIED CUSTOMER
As always, the service is simply the best in LEXUS services..