Eric did a very good job to Cut the cost of my bill
10/20/2018
Natalie F. VERIFIED CUSTOMER
Very good service
10/20/2018
MARK B. VERIFIED CUSTOMER
Long wait as usual for an advisor. They promised they would send a flatbed to pick my car up and never did. Getting in and out of this place is always such a hassle.
10/19/2018
JOHN T. VERIFIED CUSTOMER
Very professional, warm, and nice
10/19/2018
Tommy Z. VERIFIED CUSTOMER
Mike provided great Customer service. However, I waited over an hour from dropping off my car to speak to a service advisor
10/19/2018
William S. VERIFIED CUSTOMER
He has excellent communication skills, cares deeply about his customers, and is a pure joy to work with. Can't say enough good things about him.
10/19/2018
YIN C. VERIFIED CUSTOMER
When I drove my car back home, the “check system” light on, Isn’t it should be reset when releasing the car to me
Please don’t tell me is because I refused to do the service that caused the light on, everything was fine when I dropped my car off
I really disappointed that the way to do the business
10/19/2018
Robert K. VERIFIED CUSTOMER
Jennifer is a very capable service representative.
10/19/2018
ROBERT D. VERIFIED CUSTOMER
As always, Jennifer Nam provided outstanding service, answered all my questions, and made sure my vehicle was provided to me as promised. I have had the good fortune to be able to work with Jennifer for most of the 11 years I have owned my 400h. I would feel somewhat lost without her. Thank you, Jennifer!
10/19/2018
Dhia A. VERIFIED CUSTOMER
Excellent service!
10/19/2018
CRYSTAL B. VERIFIED CUSTOMER
I live in Santa Monica but I always go to Longo Lexus for my Lexus car service. For the last 3 years, Julien M Diaz has always helped me tremendously. Best service ever.
10/19/2018
Lincoln Y. VERIFIED CUSTOMER
Excellent.
10/19/2018
PHUONG MY. VERIFIED CUSTOMER
Very good
10/19/2018
Suwanna W. VERIFIED CUSTOMER
Beau Ly had been very good polite and explained all questions that we have
Overall Thumb
EXCELLENT
10/19/2018
CARLOS E. VERIFIED CUSTOMER
Eric was nice and pleasant.
10/19/2018
Christopher C. VERIFIED CUSTOMER
The whole experience was great!!!
10/19/2018
Dougal C. VERIFIED CUSTOMER
Kelly Yang took care of me and my car. He followed up with me in a timely manner and made getting my car service a great experience.
10/19/2018
TOM L. VERIFIED CUSTOMER
Thank you for your professionalism.
10/18/2018
Hung L. VERIFIED CUSTOMER
Excellent service by Kelly Yang. As usual, I always expect the best!