Michael is quite experience in car business. His handling my car problem is remarkable. It made me feel my car is I right hand
5/7/2018
Minggui P. VERIFIED CUSTOMER
She was courteous, friendly and personable with efficient services.
I will go to her again for my car maintenance. Thanks.
5/7/2018
Ashis C. VERIFIED CUSTOMER
I am very satisfied with the services of James Luong and Diane Craig.
However I am not at all satisfied with the pricing of parts.
I found that the price of Ignition Coil 90919-A2007 in
amazon.com is $22.89, while Lexus charged me
$117.25. Could anyone please explain this?
Also the labor price is high too. I had asked for
15% discount that was denied.
Thanks.
5/7/2018
Duane S. VERIFIED CUSTOMER
This NOT about Chet...Everything was great as usual! Only thing was told it was ok to leave my things in loaner car- since it was after 5 PM & too late to be cleaned & needed to check out with Chet...when I returned to
Loaner car - it was gone, & had to wait while they found it ...
5/6/2018
James L. VERIFIED CUSTOMER
I’ve been using them for 15 years they’ve always been great very helpful I’m never had problems with my vehicles I’ve had five Lexus and partially because of the service I’ll always have Alexis definitely thumbs up definitely faster car and the service I feel lucky Jim Lampe
5/6/2018
Sean T. VERIFIED CUSTOMER
Took care of the issue in a timely and professional manner
5/6/2018
Kim H. VERIFIED CUSTOMER
Excellent service .
5/6/2018
Jane Z. VERIFIED CUSTOMER
Hi James, thank you so much for your help! Jane
5/6/2018
Seetharaman R. VERIFIED CUSTOMER
Service was great.
5/6/2018
Maricela M. VERIFIED CUSTOMER
I wanted to send a quick note to recognize Christopher Mendoza in your service department. I recently took my SUV for service and he went above and beyond. He provided an excellent client experience and world class service. I was simply amazed with his attention and guidance. Please formally recognize him for a job well done and his commitment to client care. I will be adding a yelp review and will be recommending him to all my family and friends.
5/6/2018
Elizabeth H. VERIFIED CUSTOMER
The service was excellent, as always. Everyone was friendly, kind, and professional.
5/6/2018
Min C. VERIFIED CUSTOMER
It was a great experience!
I wanted to get another Lexus car when I get a good deal
5/6/2018
Douglas H. VERIFIED CUSTOMER
Deep made things very easy. He communicated effectively with me and recommended what my car needed. Great experience all around
5/6/2018
Michael B. VERIFIED CUSTOMER
My first two experiences with service there were terrible, mad me sorry I switched from Acura. This service was much better. Thanks
5/6/2018
Jeff T. VERIFIED CUSTOMER
No problem- will do
5/6/2018
Jasiri D. VERIFIED CUSTOMER
Frank is amazing great job as always
5/6/2018
Shakeel M. VERIFIED CUSTOMER
Nathan provided excellent customer service. I am very pleased with it.
5/6/2018
Winston W. VERIFIED CUSTOMER
Great
5/6/2018
Fereshteh J. VERIFIED CUSTOMER
Paymon goes far beyond what the other associates do. He makes sure everything is perfect and that I understand all the work.
He sets the bar!