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Real Reviews from VERIFIED CUSTOMERS
Tony Z. VERIFIED CUSTOMER
Please notice customers. Ready to go side has been change to “next to drop off side”
5/8/2018
Chin F. VERIFIED CUSTOMER
First of all, Melissa’s service was good, thank you! Upon picking up the car, there were lots of white circle marks (probably from waxing, but they now look more like smudges). They are still hard to remove by now. Windshield was also very dirty and the windshield wiper marks were clearly on it(they must use it to clean the windo). We are very disappointed and unhappy with the "car wash/detailing service" provided by your car wash department/team.
5/8/2018
Rag R. VERIFIED CUSTOMER
Ramsin is awesome!’
5/8/2018
Emilie H. VERIFIED CUSTOMER
Tony’s level of service is outstanding. He fully explains all that is being done on my vehicle and makes me feel totally comfortable with everything. Whenever I have a question and leave Tony a message he responds in a timely manner. I truly appreciate Tony!
5/8/2018
Andrew M. VERIFIED CUSTOMER
Paymon is THE MAN!
5/8/2018
Lawrence H. VERIFIED CUSTOMER
Very professional and attentive
5/8/2018
I Hung. VERIFIED CUSTOMER
Thanks
5/8/2018
Fasim M. VERIFIED CUSTOMER
Perfect
5/8/2018
Astra K. VERIFIED CUSTOMER
Today was the best experience I’ve ever had at lexus service. Michael came right up to help me and had my paperwork ready to be signed before I could even find my insurance card. Right after that I had a loaner car ready to go. My car was ready at 445 so I went back to pick it up and while I was paying for my oil change the parts guy was already looking for my 60k service parts so I could bring them home with me to give to my mechanic husband. Michael mentioned my breaks were bad so I bought those too. All in all. Everyone was on it today! My car was clean and I swear i had more gas in my car. Very happy! Thank you lexus!
5/8/2018
Robert B. VERIFIED CUSTOMER
Gary was very good at keeping me up on repair status. Thanks Gary! Bob
5/8/2018
Tsaijingo Sheila. VERIFIED CUSTOMER
He is very accountable for the client’s request of no prior notification.
5/8/2018
Juan C. VERIFIED CUSTOMER
The service was great as always
5/8/2018
Robert W. VERIFIED CUSTOMER
Frank was a great advisor. However, I’ve been having an intermittent issue with my car which he thought would be an easy fix. However, the diagnostic check showed as normal. So nothing was done regarding my issue. :(
5/8/2018
Ruth P. VERIFIED CUSTOMER
Service was provided in a timely manner. My IPhone was also reconnected and is working fine! We
5/8/2018
Ann T. VERIFIED CUSTOMER
Car is running well. Thank you.
5/7/2018
Sallee P. VERIFIED CUSTOMER
Nathan’s customer service was a total 10. From beginning to end he delivered the best customer support. He was courteous, professional, and a pleasure to work with. I will request him for future car service.
5/7/2018
STEVE N. VERIFIED CUSTOMER
Gary, covered all the bases. I have complete confidence in the condition and reliability of my Lexus. Thanks to all at the service center.
5/7/2018
Kim B. VERIFIED CUSTOMER
All weather mats that were part of the install order were not ready for us, despite making the appointment 6 days in advance.
5/7/2018
ALISHA H. VERIFIED CUSTOMER
Ramsin was friendly and honest. He was helpful and provided me with all the information that I needed both when dropping off my car and again when picking it up. He was thoughtful and provided me with a business card in case I had questions or needed to follow up with him. I would highly recommend him and the service center. Thank you for the excellent service.
5/7/2018
Duy N. VERIFIED CUSTOMER
Excellent service from Gary. Absolutely perfect!
5/7/2018