always honest and insightful. presents the faits and then lets me decide. answers all questions if there is a question he doesn't have an answer to, he will get back to me. Never pressures me. Always patient, calm and reassuring.
6/7/2018
Ronald F. VERIFIED CUSTOMER
You were the best, Tony! Thank you for always being so accommodating and efficient. It’s always a pleasure having my Lexus serviced there.
Sincerely,
Tina Fredianelli
6/7/2018
Sunny C. VERIFIED CUSTOMER
All personnel were courteous and exhibited genuine concern for my issues, which were satisfactorily dealt with. Thanks to all!
6/7/2018
Huong N. VERIFIED CUSTOMER
Thank You
6/7/2018
Surjit B. VERIFIED CUSTOMER
He is very nice and good, he is really helpful . Definitely I have good experience with him
6/7/2018
Laura C. VERIFIED CUSTOMER
Excellent personal and elite service. Every step throughout the process was explained. Your service reps are always cordial but Christopher Mendoza went beyond what is usually expected. Lexus and your customers are fortunate to have him!
Laura C
6/7/2018
Ronald R. VERIFIED CUSTOMER
Great Automotive Staff.
Exceptional service and
Great attitude toward the
Customer!
6/7/2018
Vinh N. VERIFIED CUSTOMER
Thanks
6/7/2018
JAMES S. VERIFIED CUSTOMER
Excellence!
6/7/2018
Kelly P. VERIFIED CUSTOMER
Speedy and excellent service
6/7/2018
Carlos L. VERIFIED CUSTOMER
Hope next time will be able to wash the car
Thanks
6/7/2018
Sharad S. VERIFIED CUSTOMER
James gets 10 out of 10. He is professional, friendly and responsive.Thank you. Your staff at the car loaner desk needs to be a little more attentive . Asked me to wait and I would be called. No one did. Went back after 20Min to enquire and paper/request for a loaner was still sitting there and the lady at the counter was not aware of it. Sharad S
6/7/2018
Sang D. VERIFIED CUSTOMER
I was disappointed that my car did not get wash after finding out that the car wash machine was fixed. I notice the other cars wash and clean.
6/7/2018
Tatjana O. VERIFIED CUSTOMER
Christopher Mendoza was SUPERB!
His customer service skills exceeded my expectations. He was informative, attentive, very friendly and enthusiastic! I left your shop happy because of Christopher. I would appreciate the opportunity to speak to someone Ne in person about my experience.
Thank you,
Tatjana O
6/7/2018
Hyunjeong L. VERIFIED CUSTOMER
I was 100 percent satisfied with the service I received today. Thank you Paymon for your friendly and professional manner.
6/7/2018
CAROLE M. VERIFIED CUSTOMER
As always I totally satisfidd with my experience at the service center. Thank you to all the staff for making what could be a nightmare a quiet time to relax of work.
6/7/2018
Armen V. VERIFIED CUSTOMER
The usual excellent service.
6/7/2018
Robert S. VERIFIED CUSTOMER
The rental car, NX350 I am driving, I noticed, driverside door swing out all the way out without slowing, so it can hit next parking car.
6/6/2018
Jerry B. VERIFIED CUSTOMER
Because I was between service times (23 months), there was some confusion about what service I would receive. One rep told me I would get an oil change. But when I looked at the paperwork I saw that I did not. Now I don’t know whether to changei itmyself or wait six months.