Would have been nice to receive a follow up to things discussed at the time of drop off. Wipers change required? How is vehicle health?
Did not get any response other than repair is done!
10/24/2018
EILEEN O. VERIFIED CUSTOMER
PAR EXCELLENTE!!!
Mr. Tony Machado is truly a caring and concern about his clients. He works far and beyond expectations. Highly commendable.
He is very reliable and trustworthy consultant. I'll definitely will come back to him.
Thank you.
Sincerely,
Eileen L. Oliver
10/24/2018
MICHAEL B. VERIFIED CUSTOMER
Great customer service.
10/24/2018
ROBERT M. VERIFIED CUSTOMER
We always ask for Carlos. Trustworthy, professional, caring. Bob Mathews
10/24/2018
Guanpeng L. VERIFIED CUSTOMER
Good attitude and good service
10/24/2018
Ching H. VERIFIED CUSTOMER
Thanks!
10/24/2018
Janice T. VERIFIED CUSTOMER
I made an unnecessary trip to pick up my Lexus Saturday because when I called I was told it was ready. When I got there I was told it was probably someone from Los Angeles and it was not ready!!! What is going on with having LA not on the same page....handing off a repair is not working!
10/23/2018
Dyann A. VERIFIED CUSTOMER
I was very pleased with your service. You kept me informed you did not apply pressure regarding purchasing new tires. I will be back to purchase the tires. Great customer service.
10/23/2018
Gon L. VERIFIED CUSTOMER
On time and good courtesy
10/23/2018
Adam P. VERIFIED CUSTOMER
Chris was great, will request him for my next visit.
10/23/2018
Frank L. VERIFIED CUSTOMER
After waiting longer than usual to get the car in this morning, everything else went well.
10/23/2018
Esto D. VERIFIED CUSTOMER
Great service advisor.
10/23/2018
Constance H. VERIFIED CUSTOMER
Thanks for your help today!
10/23/2018
AMY N. VERIFIED CUSTOMER
Many thanks for great service ????
10/23/2018
Joanne M. VERIFIED CUSTOMER
Steve was very helpful and I appreciate his service.
10/23/2018
Thomas F. VERIFIED CUSTOMER
My device advisor Steve was great
10/23/2018
Lisa D. VERIFIED CUSTOMER
We always ask for Mike, wonderful guy!! Thanks, Mike. See you next time.
Lisa and John Dariano
10/23/2018
Tim F. VERIFIED CUSTOMER
Adrian you are already a great representative for Lexus! You have a great attitude and desire to help your customers. The you for your help!