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Real Reviews from VERIFIED CUSTOMERS
Rita J. VERIFIED CUSTOMER
Thanks for the excellent service.
10/17/2019
Zoe H. VERIFIED CUSTOMER
Christopher Mendoza? From your eyes, I can see your enthusiasm, friendliness and trust in your help. Thanks you God Bless you Zoe H
10/17/2019
VANESA A. VERIFIED CUSTOMER
Thank you for my car maintenance! I’m looking forward to visiting again. Thank you - Venesa Aube
10/17/2019
Mark E. VERIFIED CUSTOMER
Simply outstanding service from Randy. Have us great advice and dealt with our schedules and needs. Thank you very much Randy!
10/17/2019
Ryan M. VERIFIED CUSTOMER
Hes Miranda did a great job getting my car in for service and for minimizing the repairs and the expense. Thank you Hes! Ryan M
10/17/2019
Yiqiao S. VERIFIED CUSTOMER
Good service
10/17/2019
Susan B. VERIFIED CUSTOMER
Thank you Hes . Service was great!
10/17/2019
Elizabeth J. VERIFIED CUSTOMER
Steve was very professional and caring. The experience I had at the counter was great. I didn’t have to wait for a long time pay and get my car.
10/17/2019
Martha Q. VERIFIED CUSTOMER
Christopher Mendoza was great he explained everything to me. Work was done when he said it would be. He’s awesome!
10/17/2019
MICHELLE M. VERIFIED CUSTOMER
Randy , Melissa and Eric: Randy, Thank you Randy for your helpful and professional treatment. Your friendliness also adding to a great feeling of being helped. Thank you for following up with having Melissa following with the call to let me know the car was ready for pick up. She was great and facilitated me with my small window of time I had to come over return loaner and purchase a new battery. She brought my car up. Checked with Eric in psrtd who ordered my battery and they arranged for it to be placed in my trunk and then I was able to get in and pay at one desk and the the parts desk and was out and back to my office right on time for my next client at 5 pm. I really appreciate the great Teamwork. Best experience among many at Lexus.
10/17/2019
Lingxiao L. VERIFIED CUSTOMER
Very good experience. Everything went smoothly from the beginning. Great job, Deep.
10/17/2019
Wasil P. VERIFIED CUSTOMER
I highly appreciate your prompt and excellent service provided to me while I was At your office Needless to say typically such customer service is very recognizable keeps the customers very satisfied and reliances with confidence in respect of dealers commitments for the quality of performances, I sincerely appreciate your valuable services Wasil P
10/17/2019
Margaret W. VERIFIED CUSTOMER
Should have happened first time around but Thanks
10/17/2019
Yury K. VERIFIED CUSTOMER
Randy is welcoming, knowledgeable and patient customer service representative! I really appreciate working with him!
10/17/2019
Alma A. VERIFIED CUSTOMER
I was very satisfied with the service Randy Solomon provided and the prompt work to get my vehicle back on the road. Lexus of Monterey is closer to me but do to the amazing service I received there, I choose to keep my business with Stevens Creek Lexus. Thanks again for the amazing service.
10/16/2019
Kirsten H. VERIFIED CUSTOMER
My last visit was for 20K miles maintenance and wheel rim repair. Overall, I received great service from beginning to the end. I was able to make reservation online and reserve a loaner car. Dropped off my car on the date of appointment and only waited for 10 mins to pick a loaner car. The service was quick, my car was ready for pickup within only 3 business days as scheduled. The rim was repaired like in a new condition. The service rep., Chris, is very friendly and helpful. Very happy with my experience with this service location.
10/16/2019
DAVID S. VERIFIED CUSTOMER
Everything was great!
10/16/2019
David U. VERIFIED CUSTOMER
Carlos was great! Very friendly and professional.
10/16/2019
Loc T. VERIFIED CUSTOMER
Good service,thanks.
10/16/2019
Anar I. VERIFIED CUSTOMER
Marshall has been always very Respectful Very professional, friendly, and quick! thank you so much for all your help. Really appreciate it !!
10/16/2019