The Service Tech who worked on my car did not update the correct mileage and next service date on my oil change sticker. I had to ask someone (Eric - very nice gentlemen) to reprint the sticker with then correct info. On top of that, I did not receive a courtesy car wash and vacuum because the dealership started late on the car wash upgrade.
2/13/2020
Kathryn L. VERIFIED CUSTOMER
Melissa was great and very helpful. As always the technician was very through and made sure my old car was taken care of.
2/13/2020
MEHDI K. VERIFIED CUSTOMER
Nice guy, he has answers for all of your questions and concerns !
2/13/2020
Binh T. VERIFIED CUSTOMER
Thank you for your caring, Nathan!
Hope you have a nice holiday week.
Binh T
2/13/2020
Erika K. VERIFIED CUSTOMER
Very good experience as always.
2/13/2020
Hirotaka Y. VERIFIED CUSTOMER
just waiting for my response. They told me one day for loaner but not sure if it’s covered for the 2nd day
2/13/2020
Mari P. VERIFIED CUSTOMER
Excellent help and follow up. Would recommend Nathan to assist customers when bringing in their car to Lexus. Friendly and knowledgeable. I especially was happy to have a loaner while my car was detailed. Was able to answer all my questions.
2/13/2020
Illya M. VERIFIED CUSTOMER
Michael was very helpful during the appointment and provided great information on when to expect the car to be back and was able to provide updates every so often
2/12/2020
David H. VERIFIED CUSTOMER
Another great experience with Lexus service, thanks
2/12/2020
ALEXANDER V. VERIFIED CUSTOMER
Thank you for an excellent service!
2/12/2020
DANGKHOA H. VERIFIED CUSTOMER
100% for Deep. He went above and beyond.
2/12/2020
Jianpeng H. VERIFIED CUSTOMER
It's good.
2/12/2020
Leontina C. VERIFIED CUSTOMER
Great customer service!
2/12/2020
IRIS C. VERIFIED CUSTOMER
Everything is satisfied
2/12/2020
Michael F. VERIFIED CUSTOMER
Everything was great
2/12/2020
CAROL P. VERIFIED CUSTOMER
Everything was fine, everyone was very helpful
2/12/2020
ARLENE C. VERIFIED CUSTOMER
Paymon was very helpful. He made the entire experience very simple and comfortable.