Thank you Michael and Lexus for your continued professionalism and superb customer service! We Love Lexus and will continue to go there for our servicing needs!! We appreciate it!!
7/21/2020
Nguyen C. VERIFIED CUSTOMER
Thank Tommy for a great experience.
Nguyen
7/21/2020
HELEN N. VERIFIED CUSTOMER
Everything went very well till the last interior cleaning g process. I have two runner mats on the front in addition to the carpet mats. When the cleaner cleaned my car the two rubber mats were tossed in my trunk with dirt and all. As a result my trunk was filled with dirt from the two rubber mats.
A little care would have got you a complete satisfactory response
7/21/2020
RAMIRO G. VERIFIED CUSTOMER
Thank you Michael for keeping me informed on the status of my car. It was much appreciated.
7/21/2020
Anthony C. VERIFIED CUSTOMER
Randy,
Thank you for your customer service, it simplified the service experience and made the whole process easy!
The personable service you provided, made it feel as I was talking with an old acquaintance.
Also, I would like to add, my compliments go out to all the service personnel, professional, personable and friendly!
Thanks again and look forward to completing the remainder of my add on accessories.
Regards,
Anthony C
7/21/2020
Gary W. VERIFIED CUSTOMER
Servicr was timely and complete. Thank you.
Gary
7/20/2020
Josephine N. VERIFIED CUSTOMER
Thanks Michael so very much for your extremely friendly, helpful and excellent service on that day.
7/20/2020
Calvin C. VERIFIED CUSTOMER
Minh Nguyen was kind and patiently listened to the problems I've listed. Helped reassure and update about the status of my car. Carefully noted down the problems, and helped me get a better idea of the possible cause of my problem. Quality service from him, super thankful!
7/20/2020
Charles C. VERIFIED CUSTOMER
Thanks for always adding a "personal touch" to all of my visits, Randy! Keep up the amazing work brother! Stay safe! See you next time!
7/20/2020
James L. VERIFIED CUSTOMER
Great customer support.
7/20/2020
Wally G. VERIFIED CUSTOMER
My experience with the service department at Lexus of Stevens Creek was as satisfying as possible. During the time of a pandemic, they took all precautions seriously and made sure everything was sanitary and safe. Randy Solomon delivers an outstanding experience in service. Thank you Randy for taking care of my service needs and making sure all was comfortable and pleasant.
7/20/2020
Srini R. VERIFIED CUSTOMER
Excellent customer service. The sanitation protocols that are in place made me feel safe and comfortable. Keep up the good work.
7/19/2020
Canh V. VERIFIED CUSTOMER
Very good service, Nice guy
Thank you
7/19/2020
Roseann G. VERIFIED CUSTOMER
Thank you for all your help!
7/19/2020
Duyen T. VERIFIED CUSTOMER
Service was excellent. Michael was a true professional and was very friendly.
7/19/2020
Preethi D. VERIFIED CUSTOMER
Thanks
7/19/2020
Tommy L. VERIFIED CUSTOMER
Love the service I get at Stevens Creek Lexus. We are especially pleased with Hess Miranda, our service writer. He is professional as well as being a great person to work with. We wouldn’t have our two Lexus automobiles served anywhere else. Hess, thanks again for all your help.
Todd, thank you for putting together such a good team!
7/19/2020
Miki W. VERIFIED CUSTOMER
Thanks for the great service! I really appreciated the customer service and your friendly approach!