I would like to say that in the last 16 years I have been to Lexus Stevens Creek Service, I have never come across such a caring and professional service person than Ms. Sophia.
8/13/2020
LINDA P. VERIFIED CUSTOMER
Everything was handled professionally and I felt very comfortable with the way people were directed to maintain social distancing while getting excellent service.
8/13/2020
Barbara O. VERIFIED CUSTOMER
All went well. It took a bit longer than I expected but I know they are very busy. Thank you for the updates. Nice to have the car cleaned too.
8/13/2020
Syed N. VERIFIED CUSTOMER
Samson did a great job in keeping me updated and was very professional. Lexus service at Stevens creek is always amazing. The only thing I don’t like is that each time i turn my car in for service, there is always additions stuff that is required to be fixed.
8/13/2020
Linda W. VERIFIED CUSTOMER
Please give Deep highest possible rating. +++++ He took my call on his day off. Deep arranged for loaner on very short notice. He was able get me very competitive price on Michellen tires.
8/13/2020
Julia Y. VERIFIED CUSTOMER
Thank you for your service!
8/13/2020
GEORGE G. VERIFIED CUSTOMER
The process was very easy and efficient. I’m glad all my cars problems were found and corrected quickly overall very great experience definitely coming back!
8/13/2020
Ronald S. VERIFIED CUSTOMER
Great service ... thank you!!
8/13/2020
Michelle I. VERIFIED CUSTOMER
Seamless service. Thank you
8/13/2020
Nga L. VERIFIED CUSTOMER
Friendly and good service
8/13/2020
Glenn L. VERIFIED CUSTOMER
Thank you great customer service
8/13/2020
Kathleen F. VERIFIED CUSTOMER
Sofia was awesome and took care of us. She gave us great customer service and we will be back for future maintenance and we'll request for her. Thank you for taking care of our car as well.
8/13/2020
Mary S. VERIFIED CUSTOMER
Michael’s assistance was exceptional. He was extremely helpful and he guided me through appropriate choices of service. I will certainly request him next time. He is the best rep I’ve worked with.
Also, I felt very safe with the precautions Lexus took for safety. Very appreciated. Also, check out folks were excellent.
8/13/2020
TONY C. VERIFIED CUSTOMER
Awesome service and experience. Thank you so much!!
8/13/2020
Lilly Q. VERIFIED CUSTOMER
Samson was very thorough and helpful with my recall service.
8/13/2020
Pamela P. VERIFIED CUSTOMER
Good
8/13/2020
John T. VERIFIED CUSTOMER
Excellent service
8/13/2020
DUC P. VERIFIED CUSTOMER
Sophia took care of all my needs and was an amazing associate. She did great! Thank you Sophia!
8/13/2020
Laura T. VERIFIED CUSTOMER
Samson was wonderful, great updates and follow through. Thank you for having such nice, helpful, and accommodating customer service reps there which is why I keep bringing back my business to you!
8/13/2020
S S. VERIFIED CUSTOMER
Excellent service . Rey smooth operation. Appreciate the CD are and concern.