Mike is very friendly and professional. I really appreciate his time and help.
8/22/2020
Peirong G. VERIFIED CUSTOMER
Great service. Thank you!
8/22/2020
Cynthia N. VERIFIED CUSTOMER
Great customer service. Friendly and very serious about his job. Nice!
8/22/2020
Nhan T. VERIFIED CUSTOMER
I’m very satisfied with what Mr Samson Do did to help my car with brake work and to replace the gas pump by recall from Toyota.
8/22/2020
Roseann G. VERIFIED CUSTOMER
My car is 12 years old and runs great. My repair as done quickly and cost less then the estimate!
8/22/2020
SHIRLEY A. VERIFIED CUSTOMER
Really great service
8/22/2020
Kiet P. VERIFIED CUSTOMER
Minh was very helpful and provided excellent customer service.
8/22/2020
GORDON L. VERIFIED CUSTOMER
Very quick and efficient.
All friendly
8/22/2020
Daniel K. VERIFIED CUSTOMER
Hes, my service advisor, was amazing. Keep up the great work and thanks so much for your world class service!
8/22/2020
Christopher N. VERIFIED CUSTOMER
My first experience with Lexus service, I had done many services before with Audi, Mercedes and BMW, and Michael rank the best Advisor by far. My first Lexus and Michael welcome me to the Lexus family, took time to explain all the items related to the service and future service as well. I'm very please with my service Advisor. Kudo to Michael! Look out Lexus my next one will be LC500. Many thanks, Chris
8/21/2020
Yip L. VERIFIED CUSTOMER
Sam is wonderful!
8/21/2020
An N. VERIFIED CUSTOMER
Great service.
8/21/2020
JANA B. VERIFIED CUSTOMER
Samson was a great service provider!
8/21/2020
Eleanor B. VERIFIED CUSTOMER
Great personnel!! Thank you for your great expertise!!
8/21/2020
Jianjun F. VERIFIED CUSTOMER
Thank you Randy for making this a joyful event!
8/21/2020
Brian T. VERIFIED CUSTOMER
I had a great experience with the recent service. Minh Nguyen was very helpful, courteous and professional. Definitely a very happy customer.
8/21/2020
Brian L. VERIFIED CUSTOMER
Excellent service and support from Randy and the rest of the team. I appreciated the efforts to address social-distancing needs, as well as simply the way I was treated while there. The process was smooth and straightforward, I was kept aware of everything which would be occurring with my vehicle, and my agent even kept me informed as the work was completed - as well as responded quickly to a question/concern I had about the service.
A great experience, and one which I greatly appreciate.
8/21/2020
Marilyn B. VERIFIED CUSTOMER
I will complete it. Thanks!
8/21/2020
Chiluing C. VERIFIED CUSTOMER
I am satisfied with the quick and nice service at this critical period. Thank you!
8/21/2020
Marlene L. VERIFIED CUSTOMER
Marshall Is a very nice young man. He said he would call me around 2:30pm to let me know if my car was ready and he kept his word. I picked up my car around 3pm. Everyone at the service center is very nice. The young lady that issued me the loaner had a lot of patience. She repeated 3x where I was to return the loaner and where I was to go to pick up my own car. I requested that she put a certain station on the radio and she helped me out.
I do have a complaint! No snacks anymore!! I’m joking. I really appreciate all the people at your service center. I also loved the loaner that I had.