Samson did a great job servicing my requests and answering questions. I appreciate his following through and communications.
Thank you,
Herb Rogrrs
10/15/2020
Mijung H. VERIFIED CUSTOMER
He is awesome
10/15/2020
Roberto F. VERIFIED CUSTOMER
It’s always a great feeling whenever I drive my Lexus after every service. Ramsin is totally helpful every time I bring my car to Lexus for service maintenance. Now I feel safe driving my Lexus on my next week long driving vacation with my wife. Keep it up Ramsin!
10/15/2020
JOHN K. VERIFIED CUSTOMER
Everything was done very professionally. Tommy showed a real concern to make everything go right for me. Both check in and check out were very organized.
10/15/2020
Zhen T. VERIFIED CUSTOMER
Thanks to Michael, I always have great experiences in Lexus.
10/15/2020
Pamela N. VERIFIED CUSTOMER
Carlos was beyond exceptional as usual. Thank you so much!
10/15/2020
Dorothy C. VERIFIED CUSTOMER
He was great i like hom
10/15/2020
John L. VERIFIED CUSTOMER
Thanks
10/15/2020
Michael N. VERIFIED CUSTOMER
Hi Michael, I think you did an outstanding job, I not satisfied with the detail work even after brining it back in to remedy the issue with grainy door panels. After I picked up I was furious. And the vehicle seems to have little improvements in the clay bar work, all the door handle pocket still had fingernail scratches. I’m not inclined to come back for any further trials, It become a waste of my time and effort. Again I’m not blaming you I think it’s the service dealership has some shortcomings
Regards
Mike Niederhofer
10/15/2020
John T. VERIFIED CUSTOMER
Sophia is the best service advisor I ever worked with. This RX350L is the 5th
Lexus I purchased thru Stevens Creek Lexus Dealership.
Thanks!
John T
10/15/2020
Julene P. VERIFIED CUSTOMER
Attentive service. Only would've liked to find out that the service could not be done before I left my car there.
Otherwise the team was helpful.
10/15/2020
Christine K. VERIFIED CUSTOMER
My service representative (Sophia) was terrific. I really like how she handled my visit.
10/15/2020
May Kwai. VERIFIED CUSTOMER
Thank you for fixing my tire in the time you said. Good experience as usual.
10/15/2020
Monty G. VERIFIED CUSTOMER
Great service. Thanks
10/15/2020
Sheryl S. VERIFIED CUSTOMER
Please send value of trade in.
10/15/2020
Megan D. VERIFIED CUSTOMER
Marshall is the best!!’
10/15/2020
Huy T. VERIFIED CUSTOMER
Michael was very helpful in helping me decide what's best for the car based on driving condition. Will definitely work with Michael again in the future.
Thank you for your help and honesty!