it was great experience. very smooth, transparent and quick. thanks marshall
12/22/2020
Cheryl M. VERIFIED CUSTOMER
Marshall is always a pleasure to work with, I have full confidence in his recommendations.
12/22/2020
Xin C. VERIFIED CUSTOMER
Great service! Thank you, Deep.
12/22/2020
GLEN M. VERIFIED CUSTOMER
Great service. Very clear communication from Hes on what work was being done and when he presented my options to replace the battery.
12/22/2020
Anthony B. VERIFIED CUSTOMER
Thanks for your helps.
12/22/2020
Marisa M. VERIFIED CUSTOMER
Thank you! I always have a great experience have you as an advisor!
12/22/2020
Hoang H. VERIFIED CUSTOMER
Thank you for your help. I appreciate it.
12/22/2020
JANE M. VERIFIED CUSTOMER
My service advisor, Paymor was great. He was very helpful and my car was serviced quickly while I waited.
12/22/2020
ORCUN P. VERIFIED CUSTOMER
Thank you for all your help again! I am looking forward visiting you at my next service.
Thanks
Orcun
12/22/2020
Masayoshi K. VERIFIED CUSTOMER
Pleasure to have experienced great customer service by Samson Du. Thank you!
12/22/2020
Shannon B. VERIFIED CUSTOMER
Quick and efficient. Especially the loaner process. Thanks Minh!
12/21/2020
Nga N. VERIFIED CUSTOMER
He did an excellent job, fast and good service
I would rate him 10 stats.
Thanks Micheal
12/20/2020
Katie D. VERIFIED CUSTOMER
Samson, you were terrific to work with. I’ve been getting my Lexus serviced in Monterey for the past 5 years and my experience here was the best I’ve had - from how seamless the check-in process was to how thorough the hands-free system was, along with your friendliness and knowledge. See you next time!
12/20/2020
GREGORY P. VERIFIED CUSTOMER
Thanks, Sophia!
12/20/2020
UMA N. VERIFIED CUSTOMER
Professional service . Good COVID precautions. Made me feel safe
12/20/2020
Ann T. VERIFIED CUSTOMER
Samson was very accommodating, thourough, helpful, and has great customer service with a positive attitude.
12/20/2020
LECHI T. VERIFIED CUSTOMER
Thank you again Sophia and I am very satisfied with the service.
Thanks,
12/20/2020
Balaram N. VERIFIED CUSTOMER
She talked but dint show up ... taking customer for granted is poor service... customers are not idiots!
12/20/2020
JASON T. VERIFIED CUSTOMER
Amazing service!
Tommy is so helpful and best at Lexus!