Jeffrey was nice and polite. They weren’t able to replicate the issue I mentioned with my horn which isn’t their fault but annoying with any intermittent issue. It presented itself to me immediately on my way home so I guess I will mention it again next time.
1/16/2022
JOSE C. VERIFIED CUSTOMER
Muchas gracias me gusto mucho longo Toyota tine el personal adecuado especial la señorita lesly Torrez muchas gracias por toda su ayuda y atención son muy amable
1/16/2022
CARRIE H. VERIFIED CUSTOMER
Donavan was very professional and very helpful, answered all my questions and exceeded expectations. It was very pleasant dealing with Donavan.
1/16/2022
Tommy L. VERIFIED CUSTOMER
Perfect 10
1/16/2022
Robert D. VERIFIED CUSTOMER
Clear information on what was being done to my truck Very helpful
1/16/2022
Lorena C. VERIFIED CUSTOMER
Very satisfied with Martin Torres service, he was very helpful and professional.
1/16/2022
Joeden F. VERIFIED CUSTOMER
Good and solid serviced… very accommodating and thank for a warm welcome especially to Noli Evangelista, we arrived almost 3 hours ahead of time on my schedule but he assists us without hesitation and my car was done ahead of time…thumbs up to you.
I will definitely comeback with my corolla!!!
1/16/2022
MICHAEL-EDWARDS D. VERIFIED CUSTOMER
Donovan is very accommodating and courteous.
1/16/2022
Stephen C. VERIFIED CUSTOMER
Yes, Entirely satisfied with the service Dept of Longo. I felt well taken care of m.
1/16/2022
Gary P. VERIFIED CUSTOMER
Donavan kept me updated regularly on the progress of fixing my truck which took over 4 weeks.
1/16/2022
Huu T. VERIFIED CUSTOMER
She is excellent.
1/16/2022
Raul Jr. VERIFIED CUSTOMER
Great customer service as always
1/16/2022
Virginia S. VERIFIED CUSTOMER
Mandi was so awesome!! This is my first brand new vehicle and she made the experience of having my first car service, very smooth. I felt so at ease, thanks to her. Mandi is an excellent employee. I hope she gets to help me again for my next service call. Mandi rocks!!
1/16/2022
Eddie L. VERIFIED CUSTOMER
Excellent service. Very professional.
1/16/2022
ROSARIO L. VERIFIED CUSTOMER
Noli is very helpful and excellent explaining to my Spanish speaking Dad. Love his is very friendly customer Service.
1/16/2022
CHRISTOPHER H. VERIFIED CUSTOMER
Top Notch
Thank you
1/16/2022
Stacy Y. VERIFIED CUSTOMER
As always, Albert is very helpful. He always go above and beyond in helping me every time I’m there for car service.
1/16/2022
Cynthia A. VERIFIED CUSTOMER
My service at Longo with Martin was outstanding. Super fast service and Martin made sure he communicated with me. Beyond satisfied with the service provided.
1/16/2022
Ricardo L. VERIFIED CUSTOMER
Muy amable y servicio rapido
1/16/2022
Linus B. VERIFIED CUSTOMER
I had purchased two of my vehicles from llongo. I did believe in the integrity of their service and their responsibility to their customers.
Martin helped me confirm that my radiator actually had a leak before starting on the replacement of the radiator. I am happy you have such knowledgeable staff.
One thing that I feel Toyota could improve on is being able to bundle up the services. In my case along with a radiator replacement which had a $350 labor cost there was a recommended replacement of the radiator hose. Apparently instead of bundling the labor they wanted another $300 in labor for the hose replacement with a total labor cost of $650 for both which I felt was unfair since the work was the same and did not require additional labor since the hose was already being disconnected when we remove the radiator. I believe there are several of such opportunities that can be understood before making the system determine the cost. I believe that this will help make llongo toyota a better place for customers to trust and believe in.