Very professional and provides an excellent customer services.
Very helpful and always updates customers about their services.
5/10/2019
Melissa P. VERIFIED CUSTOMER
Danny Is Awesome!
Great Customer Service & Had A Great
Experience All Thanks To Him.
Thanks Danny.
5/10/2019
Julio L. VERIFIED CUSTOMER
Extremely helpful and professional, answered all my questions and concerns.
5/10/2019
Jackson C. VERIFIED CUSTOMER
Good service
5/10/2019
Jorge Z. VERIFIED CUSTOMER
Great experience for a simple oil change. Quick service and last minute accommodation for an appointment. Thanks Mandi!!!
5/10/2019
Tony M. VERIFIED CUSTOMER
Very friendly and excellent customer experience
5/10/2019
Eduardo C. VERIFIED CUSTOMER
Outstanding customer service
5/10/2019
Oscar G. VERIFIED CUSTOMER
My car was ready at the right time
5/10/2019
Jennifer A. VERIFIED CUSTOMER
Excelente customer service
5/10/2019
Diane I. VERIFIED CUSTOMER
Mr.Santa Cruz was great, professional, and courteous.. Thank you
5/10/2019
Michael B. VERIFIED CUSTOMER
Top notch
5/10/2019
Ana R. VERIFIED CUSTOMER
She's a very professional
5/10/2019
Marilyn M. VERIFIED CUSTOMER
I appreciated the suggestion of the shuttle. The car was serviced just as Jimmy said, at the right time. The shuttle was prompt, and texted me when he was on the way.
5/10/2019
Mario H. VERIFIED CUSTOMER
Mandi was great, she was very helpful and she updated me along the entire process and she explained why it took so long, and she let me know every step of the way.
However, I am insanely disappointed and dissatisfied with the way my car was handled by the technicians. The car with with the technicians for over 9 hours and I got it back with the AC blasting on full, the car on Normal mode versus Eco when I handed it in and it was missing an entire quarter tank of gas and the Avg MPG on the car’s computer was down about a mile and a half per gallon. The only logical explanation for this was my car’s engine was running for the entire 9 hours, with the AC on and the gasoline being eaten away at my expense for no reason, and the Eco AC apparently wasn’t good enough so my car was put into regular mode so the gas was wasted at an even faster rate. I’ve never gave my car to a Toyota dealer to get work on and got it back missing $25 worth of gasoline. This is ridiculous, especially coming from “the best Toyota for 50 consecutive years.”
5/10/2019
Lucy S. VERIFIED CUSTOMER
Noli was helpful and kind.
5/10/2019
Michele E. VERIFIED CUSTOMER
Alec was great! Super knowledgeable and attentive!
5/10/2019
Kevin S. VERIFIED CUSTOMER
Put a sign at pickup area, when paid bill it’s necessary to tell car pickup table for deliver vehicle at spot. Or the account received counter should ask customer if they are waiting to pickup at spot. And counter clerk should inform deliever team start deliver process, no need to report pickup team.
5/10/2019
Sandra R. VERIFIED CUSTOMER
I keep returning just for Mandi. You have a keeper there. Great personality and knowledgeable.
5/10/2019
JANET L. VERIFIED CUSTOMER
Johan was awesome. He promised to have someone call me on the am regarding my tires. Sure enough Alfredo called me bright & early. Johan kept me informed of the vehicle’s progress, so I was there when it was done. I love Longo and rely on them to keep me safe on the road. Thank you!
5/9/2019
Ping Y. VERIFIED CUSTOMER
Kayla Santos is a beautiful and nice girl. She helped me a lot. I really appreciate.