The service was outstanding. I was done and out of there before I even had a chance to get comfortable in the waiting room.
10/14/2021
Edward M. VERIFIED CUSTOMER
The mechanics need to check their work.
10/14/2021
Michael R. VERIFIED CUSTOMER
Tim is very professional and a very pleasant person. You have a great employee!!
10/14/2021
Lenny H. VERIFIED CUSTOMER
Friendly and courteous staff.
Work was done on time
10/13/2021
Victoria S. VERIFIED CUSTOMER
I made an appointment to get new tires and a service. When I arrived I was informed the still have to order the tires and I would have to come back. They could not have ordered the tires when I made an appointment to get new tires?
10/13/2021
Kenneth H. VERIFIED CUSTOMER
Job well done
10/13/2021
Kristian K. VERIFIED CUSTOMER
Superb service. Expect nothing less at Anderson Weber.
10/13/2021
Jamie H. VERIFIED CUSTOMER
Great explanation of services needed. Quick service and very friendly people
10/13/2021
Laura E. VERIFIED CUSTOMER
In time. Things explained. Service was completed as I was told it would be and in the time frame I was told.
Personable, professional service.
10/13/2021
Brittney H. VERIFIED CUSTOMER
Thanks John! You’re the best!
10/13/2021
Richard H. VERIFIED CUSTOMER
Friendly staff and good service.
10/13/2021
Brian E. VERIFIED CUSTOMER
Both the customer service and quality of job done were very good. Thnx!
10/12/2021
David F. VERIFIED CUSTOMER
When we made the appt. for an oil change and tire rotation, we were told no other service was recommended at this time. When we arrived, John Wilhelm suggested a fuel induction service and battery protection pads. This last minute service recom. did not allow us time to consider if this was necessary. We found out that it is recom. at 60,000 m. We only had 51,000 on the car and did some research that said because gas is so much cleaner now, that service falls into a “maybe” category. The same with research on the battery pads. Falls into a “maybe”category. So instead of a $50 oil change, we ended up with a $283.43 bill. We feel like we were taken advantage of. This experience makes us NOT want to return to A-W for service. And we are loyal customers, having purchased 5 cars from you. We feel that compensation needs to be made for these UNNECESSRY expenses.
Dave and Pat Fisher
10/12/2021
Dana H. VERIFIED CUSTOMER
Thank you!
10/12/2021
Nicholas H. VERIFIED CUSTOMER
Vehicle turned out great!
10/12/2021
Frederick F. VERIFIED CUSTOMER
Excellent work. Very pleased you were able to found and fix the nail in the tire for minimal cost
10/11/2021
Donald R. VERIFIED CUSTOMER
He was so wonderful. He was the reason we decided to get tires earlier. Thank you also to our sales guy Chris L. We will misd you both.
10/10/2021
Mary C. VERIFIED CUSTOMER
Always happy with my treatment they give my car!
10/9/2021
Steven G. VERIFIED CUSTOMER
This service was to complete a recall for fuel pump replacement. Upon return of the car I noticed a small scuff on the lower interior door trim. I don’t remember this mark before the service and the fuel pump is under the back seat so could it have happened when the seat was removed? While I cannot be certain when it happened, I can honestly tell you I never saw it before today. Also the interior of the car smelled of gas when I opened the door. I totally understand you were disconnecting a gas line as part of the repair but perhaps you can adapt the procedure use something absorbent under and around the work area. As you know, even a few drops spilled is going to leave the smell . The service service process itself was great. Everyone was efficient and courteous. The repair was completed sooner than promised. Thanks Steven G