Mr.Martin Rosales was very helpful in writing my
Request for work to be done on my vehicle and with setting the proper schedule for completing the work in good time.
John A
3/18/2026
Juan V. VERIFIED CUSTOMER
Hi drop of my truck at 8:45 for service , the promise time was 10:15 , they didn’t have it ready until 3:30, I called 3 times to inquire about my truck, I talked to 3 different persons and they end up transferring me to a voice mail.
I would never go back to mk smith , same think with your sales person and finance , I end up buying my truck in riverside .
I wanted to stay local , unfortunately you have really bad customer service .
3/18/2026
Scott S. VERIFIED CUSTOMER
Jennifer was her usual, amazing help! She deserves a raise!
3/17/2026
Edward S. VERIFIED CUSTOMER
Excellent service. Bring back coupons for lil changes
3/17/2026
Teri B. VERIFIED CUSTOMER
Jay was awesome as usual. Prices are a little high.
3/14/2026
Leo P. VERIFIED CUSTOMER
Gary was very helpful as all your service providers are. Thank you for your quick and good service
3/14/2026
Nathan A. VERIFIED CUSTOMER
Jay was helpful. Dissatisfied by the mess left on my vehicle from the black window sealant
3/14/2026
Jamsky J. VERIFIED CUSTOMER
The service was fast Gary was great as always.
3/14/2026
George M. VERIFIED CUSTOMER
I HAVE TO BACK TO HAVE THE CAMERA INSTALLED BUT THE SERVICE WAS OK
3/13/2026
Not-Provided H. VERIFIED CUSTOMER
Jennifer is great ,
Along with the s
Whole MK experience. I wish there were more dealers like this.
3/13/2026
Eric B. VERIFIED CUSTOMER
Jennifer did a great job communicating the status of my truck & getting the necessary repairs covered under my ALLY Extended Warranty.
3/13/2026
Scott P. VERIFIED CUSTOMER
Completely satisfaction
3/12/2026
Armando M. VERIFIED CUSTOMER
Am completely satisfied with my car service. Martin Rosales is an excellent service representative. He makes sure my cars are safe and ready, for the road. I thank him and the workers so much for keeping me and my family safe.
3/12/2026
Lin C. VERIFIED CUSTOMER
Very good
3/12/2026
Matthew B. VERIFIED CUSTOMER
Jay was great not having the part I needed was a inconvenience
3/11/2026
Birdie H. VERIFIED CUSTOMER
Thank you so much for always making me happy that I chose Jennifer and M. K. Smith to keep my car running.
Thank You,
Birdie H
3/10/2026
Albert R. VERIFIED CUSTOMER
I had GM splash guards installed on my 2025 Blazer. I noticed the passenger side rear wheel well felt is loose. There seems to be a fastener missing causing to wiggle/move around. I will need to return to your dealership to get this repaired.
Please give me a call to schedule this repair.
Thank you,
Al Reyes
****-****-xxxx
3/10/2026
Adrian C. VERIFIED CUSTOMER
Came in for an oil change and tire rotation. Called me and said my vehicle was done but they couldn’t do the tire rotation because they couldn’t find the wheel lock. Shouldn’t the dealer have the wheel locks for their own vehicles? But anyways, the lock was in the glove box. If they had just opened it they would have seen it. Second, when I went to pay, I must have bothered the cashier because she was reading a book. She made a sigh and looked mad I interrupted her reading.
3/10/2026
Christopher K. VERIFIED CUSTOMER
Jennifer was great at communicating and was able to get my truck repaired quickly.,