Andrew did a great job of keeping me informed about my truck. And after explaining me the problems with my truck I liked his examples.
6/11/2017
Jon Y. VERIFIED CUSTOMER
Everyone was great, even the guy that picked me up to give me a ride to get my car. Thank u
6/11/2017
Kevin H. VERIFIED CUSTOMER
Andrew greeted me quickly and with a smile that was a welcome change from what is normally encountered everywhere else
6/11/2017
David C. VERIFIED CUSTOMER
Andrew was very professional, I will trust my vehicle to him anytime
6/11/2017
Gregory J. VERIFIED CUSTOMER
Nice and professional
6/11/2017
Julio M. VERIFIED CUSTOMER
Great job.
6/11/2017
Michael G. VERIFIED CUSTOMER
He was fabulous!!!!
6/11/2017
Krisann A. VERIFIED CUSTOMER
Great service. !!!
6/9/2017
William M. VERIFIED CUSTOMER
Vary fast service, and everybody was most helpful
Also the shuttle driver was fast and vary polite
Got me home with in 30 minutes ????
6/9/2017
Anthony M. VERIFIED CUSTOMER
David helped me as soon as I pulled up and I received a message from him as soon as my truck was done. Which was actually done earlier than I was expecting! Thank you for the great service!
6/9/2017
Brandon W. VERIFIED CUSTOMER
Robert is great!!! I've been to two other dealerships and was very disappointed with there service! I came to M.K. Smith a couple of months ago and Robert took care of me with professionalism and integrity! So I returned and he amazed me again! Robert is an awesome and a thorough service technician!!!!!
6/9/2017
Ivan G. VERIFIED CUSTOMER
Great, helpful and amazing friendly staff!!
Thank you so much!
6/9/2017
Jonathan C. VERIFIED CUSTOMER
Thank you for being so on top of things.. y'all are on it and I appreciate that especially since now a days, things can come across very costly, you pay it back by considering our time and excellent customer service.. The best yet for me.. thank you again
6/8/2017
Stephen L. VERIFIED CUSTOMER
Everything was outstanding.
6/8/2017
Paul S. VERIFIED CUSTOMER
Jennifer and everyone I came in contact there was very helpful and pleasant!
6/8/2017
Gary B. VERIFIED CUSTOMER
Service was excellent but they still have not fixed the issue on my lights on my vehicle thanks
6/8/2017
Marcos M. VERIFIED CUSTOMER
I thought she did a great job she also helped me with my warranty on my truck because the computer said a couple things had expired but she checked into it for me and that wasn't the case so thank you
6/8/2017
Emilee M. VERIFIED CUSTOMER
Jennifer has great customer service. She introduced herself with a nice smile and shook my hand, very professional. She answered all my questions that I had and was very kind. We even had small talk which was appreciated. MK Smith is lucky to have someone like her representing their company. Thank you Jennifer for being awesome and taking care of my Pink "Cammy" -Emilee M
6/8/2017
Janice G. VERIFIED CUSTOMER
It took over 3 hours for an oil change!
Then it was another 25 minute wait to get my car on the wash rack, which I was unable to wait for. This is the second time in your service department and it was worse than the first time. Will not be returning for a 3 time, I'm sure your competitors will be happy to have my business.