Wonderful service will continue to take my truck back to MK Smith and to my service advisor Jay great customer service
1/18/2023
Bryn A. VERIFIED CUSTOMER
Carlos was awesome. Called with updates when he said he would and was always pleasant. Would recommend him and will be back next time I need service for vehicles.
1/18/2023
Richard L. VERIFIED CUSTOMER
She was updating me every chance she could! She was off for 2 days yet she keep me updated on my vehicle! However there was one concern I kept getting put on hold 3 times for over 20 minutes, that could be looked into!!
1/17/2023
Ivette C. VERIFIED CUSTOMER
Good service!
1/17/2023
Terry B. VERIFIED CUSTOMER
satisfied
1/16/2023
Javier O. VERIFIED CUSTOMER
COMPLETELY SATISFIED
1/15/2023
Valerie R. VERIFIED CUSTOMER
After waiting 9 hours they hadn't touched my car or looked at it and I finally I asked for the supervisor's name and told Jay I was on my way to talk to the supervisor and then his supervisor David told the mechanic to put it on to check the codes and nothing showed up David informed me that I need to bring it in as soon as my car acts up because the codes I guess don't stay long which I did call MK Chevrolet the day it happened and Jay said he couldn't get me in until next week. I was very upset that I left my car for all those hours for nothing and we still don't know why my car did what it did
1/15/2023
Jay S. VERIFIED CUSTOMER
I’m completely satisfied
1/14/2023
Stella A. VERIFIED CUSTOMER
Jay my service advisor was very attentive, very personable, and he delivered excellent customer service, I’m extremely satisfied! Thank you Jay!
1/14/2023
Lilibeth I. VERIFIED CUSTOMER
Thank you for helping my car it really needed it thank you so much
1/13/2023
David V. VERIFIED CUSTOMER
Excellent service, I will be back for more work on my truck!
1/13/2023
Anthony M. VERIFIED CUSTOMER
No rental car , week without a car
1/13/2023
Edward V. VERIFIED CUSTOMER
Fast and courteous and informative
1/13/2023
Gonzalo P. VERIFIED CUSTOMER
Jay is a cool dude. He’s very down to earth and easy to speak to. He doesn’t pressure you into unnecessary services and provides discount or coupon options to save customers money.
1/13/2023
Christopher V. VERIFIED CUSTOMER
My service advisor Gary made me feel uncomfortable with an answer to a question I had asked about the price change. So I rescheduled my appointment to Monday and had no work done on my car so I don't know why Gary checked my car in like there was work done to it
1/13/2023
John F. VERIFIED CUSTOMER
Jay was extremely nice. The cashier was polite and the lot guy knew which car was mine as soon as he saw me!
1/12/2023
Fred S. VERIFIED CUSTOMER
great! completely satisfied
1/12/2023
Rosa V. VERIFIED CUSTOMER
Completely satisfied
1/12/2023
Dionna M. VERIFIED CUSTOMER
As a family of chevrolet owners we are completely satisfied with the service and customer service that is provided by Jennifer. She always goes above and beyond her job duties to make sure we are always taken care of. Jennifer is the reason we are a continued service customer of mk smith chevrolet. Thank you so much