He was friendly, personable, paid close attention to my needs. Never once making me wait while he was busy on his computer finishing his last order. Smiled as he really enjoyed helping his customers! He deserves a 10!!????????
2/12/2019
Broc M. VERIFIED CUSTOMER
Kevin did an amazing job!!!
2/11/2019
Kathleen B. VERIFIED CUSTOMER
You need to change your strategy in servicing vehicles. To have my car 3 days before you even look at it is crazy especially when having to get a rental. I’m concerned this is how you operate all the time. Hire more mechanics . I paid a lot for a service policy.
2/10/2019
Shareen B. VERIFIED CUSTOMER
Kevin was very professional and extremely helpful and friendly, what a great asset to the company. Thank you Kevin,
2/9/2019
Erik H. VERIFIED CUSTOMER
Michael was great! Very thorough & understanding. I really appreciate him discussing the car’s issues & giving me the choice to fix the item now or later vs others who state “this needs to be done now” knowing I’m at their mercy.
2/9/2019
Mary D. VERIFIED CUSTOMER
They couldn’t work on sensor problems
because they can’t duplicate the conditions
of the rain. The noise would constantly
go off at every stop, even though there was
no moving nor stable object around.
Kevin was nice enough to add to work
sheet, similar to an addendum, so that the problem
Would be on record.
When I took my C Max, in the pass, they,
( George, ) refused to list the bad
shimmying problem with the,”special
assistant braking,” with the brakes.
2/9/2019
Ryan H. VERIFIED CUSTOMER
George is the epitome of customer service.
2/9/2019
Rebecca B. VERIFIED CUSTOMER
I always want to bring my truck in for service at Colley!
2/9/2019
Sandra R. VERIFIED CUSTOMER
Sierra was very professional and helpful in clearly
answering my questions. She was very kind in arranging
a rental car for me. Colley Ford should be very proud to
have Sierra as an outstanding employee. I think Sierra
is wonderful, intelligent and competent employee and
communicates extremely well.
2/9/2019
Kimberly F. VERIFIED CUSTOMER
Mike Isip and Lee **** really took care of an issue that I was having and I am very pleased with that! Staff is always friendly and very helpful as well.
Thanks guy!
2/8/2019
CHUCK C. VERIFIED CUSTOMER
Sierra was great! She kept me well informed, did what she said she would do. Her follow up was top notch. I couldn’t ask for better a customer service experience.
2/8/2019
Kurt D. VERIFIED CUSTOMER
George Keith is a great guy and really takes care of me. He's a major reason I come to Colley Ford
2/7/2019
John M. VERIFIED CUSTOMER
Thank you Eric!
2/6/2019
Bill R. VERIFIED CUSTOMER
This man continues to serve everyone with personal attention and care. It’s a pleasure to always see him.
2/6/2019
Susan H. VERIFIED CUSTOMER
I am very pleased with the service Dept at Colley Ford
As always
2/5/2019
Heather B. VERIFIED CUSTOMER
I'm so thankful for the excellent service provided by George Keith and the service team at Colley Ford. I greatly appreciate his professionalism, excellent customer service and friendliness. Although my 2013 Ford C-Max Hybrid has had some unusual electrical drain issues, I'm confident that George will always treat me the way he wants to be treated. He will continue to be my advocate and attempt to resolve any issues I'm experiencing with my vehicle.
2/4/2019
John S. VERIFIED CUSTOMER
George is a pleasure
2/3/2019
Danny F. VERIFIED CUSTOMER
Services was very satisfactory. I like how quick the turn around time.
2/3/2019
Bruce B. VERIFIED CUSTOMER
Sierra has raised the bar on service writers. She was courteous and informative . Thank You
2/3/2019
Robert C. VERIFIED CUSTOMER
Ms. Shifs was very nice in keeping me informed while my car was being repaired. She sent e-mails and phone calls almost daily.