I’m much closer to the Glendale Subaru dealership but I will be coming to Sierra Subaru for my vehicle service needs as long as Rafael Ibarra is there to help me. He provided extraordinary service.. I very much dislike filling out surveys but I feel that he needs to be commended for his customer service skills. It’s not as convenient as it would be to get service closer to my hone but customer service on this level is worth coming here for.
3/23/2021
Natalie K. VERIFIED CUSTOMER
Victor provided excellent service, extremely personable, conscientious and efficient! Can’t say enough good things about Victor, Sierra Subaru is most fortunate to have an employee like Victor. Will return for future service needs thanks to this pleasant, trouble free experience
3/23/2021
Tiffany R. VERIFIED CUSTOMER
Victor was really helpful, efficient, and patient. He addressed all of my concerns with professionalism and full understanding. Thank you.
3/23/2021
Anthony P. VERIFIED CUSTOMER
It was a very pleasant experience this morning. The way the people greeted me and the process for work authorization form and actually I was the first customer so naturally the service was quick, less than an hour so I was able to go work without any problem. I would give your people a A+! Thank you!
3/23/2021
Carla A. VERIFIED CUSTOMER
Efficient and courteous service. Thank you
3/23/2021
Anh G. VERIFIED CUSTOMER
Excellent service
3/21/2021
Pedram A. VERIFIED CUSTOMER
Rafel is the man!
3/21/2021
Julio S. VERIFIED CUSTOMER
Jaime Vega was AWESOME!! Very courteous and professional. Took my Outback for express service and was done in a timely manner. Customer service at Sierra Subaru is excellent. Sierra Subaru is the best!! Thanks Jaime.
3/21/2021
Linda H. VERIFIED CUSTOMER
Always wondering and amazing service by Steven, love how he has great knowledge in WRX
3/21/2021
Reemo N. VERIFIED CUSTOMER
Rafael was efficient and courteous.
3/21/2021
Sonia C. VERIFIED CUSTOMER
Victor was very professional and kept me updated about the progress of my service. My wait time was less than what was originally said, which made my schedule easier to keep. Thanks.
3/20/2021
John S. VERIFIED CUSTOMER
Your staff is excellent. Very professional, friendly, and great at keeping me up to date on the progress. The person who took care of me was great!
3/20/2021
Adrian P. VERIFIED CUSTOMER
Jaime is always helpfull. Very knowledgeable provides outstanding customer service
3/20/2021
Linda W. VERIFIED CUSTOMER
Victor was very courteous and my service was done in the time he said it would
3/19/2021
Ivy J. VERIFIED CUSTOMER
Victor provided excellent customer service.
3/19/2021
Janice D. VERIFIED CUSTOMER
The service was great thank you so much!!!
3/19/2021
Janet S. VERIFIED CUSTOMER
Victor was helpful and answered my questions and took time to do so. Very polite, knowledgeable, professional.