Vince Tran is EXCELLENT. He is patient and extremely customer service oriented. He explains work being done and is always friendly with a smile. I specifically service my car at Sierra solely because I feel comfortable and TRUST Vince.
1/25/2020
Diana P. VERIFIED CUSTOMER
Kevin Eng is always nice, detailed and accommodating! Thank you very much!
1/25/2020
Kumar C. VERIFIED CUSTOMER
Will do.
Kumar
1/24/2020
Laura C. VERIFIED CUSTOMER
Kevin was great thoroughly explain what the car needed done for its maintenance.
And advice for other things needed after I pick up. Friendly and easy to talk too. Prompt service at a timely manner.
1/24/2020
Ollie . VERIFIED CUSTOMER
I love coming to Honda Sierra because Kevin always gives great service.
1/24/2020
Ramona W. VERIFIED CUSTOMER
Great service! Adam was super helpful!!
1/23/2020
Karla P. VERIFIED CUSTOMER
Vince explained everything and actually made sense when speaking to me! I understood what was going to happen and he made it super easy for me! Thanks Vince Tran!
1/23/2020
Tim K. VERIFIED CUSTOMER
Job well done
1/23/2020
Juarez O. VERIFIED CUSTOMER
Thank you do much for helping us the car is driving great
1/23/2020
Dorothy J. VERIFIED CUSTOMER
Kevin always is the best. I will always trust what he says is best for my car and me!!
1/22/2020
Thomas M. VERIFIED CUSTOMER
Excellent job????????
1/22/2020
Myra M. VERIFIED CUSTOMER
Thank you Bill Great Job
1/21/2020
Catalina A. VERIFIED CUSTOMER
Vince Tran is one of the best employees at Sierra Honda. What customer service he provides
1/21/2020
Patricia G. VERIFIED CUSTOMER
Vince is the best. Very good customer service. Today when i mentioned a noise when i start up. He knew the word i was looking for.
Thank you Vince
1/21/2020
Judth H. VERIFIED CUSTOMER
Tina is always very thorough in her explanations of what needs to be taken care of and why. She’s also very personable and friendly and always helpful.
1/21/2020
Yolanda C. VERIFIED CUSTOMER
Thank you for the quality customer service
1/21/2020
Sadat M. VERIFIED CUSTOMER
Fast and attentive service as always
1/21/2020
Charles C. VERIFIED CUSTOMER
Tina was very professional and I was very happy with her service.
1/21/2020
Michael L. VERIFIED CUSTOMER
Vincent is a phenomenal service representative.
1/20/2020
Troy Y. VERIFIED CUSTOMER
I was satisfied w Vince customer service w me the moment I arrived to get my oil change for my 2016 Honda CRV that I purchased at this dealer last year.
I also trust that the dealer would do a clean and proper oil change and take care of my vehicle.
I and even my wife clean our car almost every day that I was so surprised to see the scratches inside the side of the passenger door after my oil change.
The scratches showed different directions like a technician had been moving.
I say this as the scratches were not there until after the oil change when I got home seeing it.
I called Vince that day and he accommodated me not in a defensive manner and told me to take the car back so he can take a picture and show management.
This shows that Honda does care for their customers and their cars.
My wife has always loved her manual transmission Honda 2008 coupe and it is still in pristine condition and has decided when it's time to give it up,
She will purchase Honda again and probably in this dealership as so far from Saul our sales rep and to Vince we feel we can trust and be loyal to this brand.