Definitely appreciate Larry for keeping me up to date on the situation and explaining everything to me. Beginning middle and end great service all around!
2/19/2021
Steven L. VERIFIED CUSTOMER
A real pro. David answered when I called for an appointment, and promised my new part would be there if needed (which it was). He was helpful and friendly during my time there, and he even went out on a test drive with me after the work to evaluate another issue the vehicle was having. Great job!
2/18/2021
Jodi M. VERIFIED CUSTOMER
David **** is an outstanding professional. He is friendly, courteous, and very knowledgeable. He always bends over backwards to ensure we leave satisfied customers and we have always left satisfied. We always request David when we need our Honda serviced. David is one of the biggest reasons why we plan on continuing to be a loyal customer of Surprise Honda. Our opinion is David is a Gem at Surprise Honda. Please pass on our thanks and appreciation to David ****.
Mark and Jodi M
2/18/2021
Ann B. VERIFIED CUSTOMER
Dave has such great customer service. He always goes out of his way to help me. I will definitely bring my car back to him as long as he is there.
2/18/2021
Larry O. VERIFIED CUSTOMER
It was completely awesome
2/18/2021
Douglas G. VERIFIED CUSTOMER
Very professional. Every thing went as stated.
2/18/2021
Tom W. VERIFIED CUSTOMER
Levi was very courteous, informative, and assertive in getting me back in my car and on my way!
2/17/2021
Colette D. VERIFIED CUSTOMER
Larry was Great! He took great care of my Fit and was very thorough!
The car was ready on time, and he went over everything with me.
I will return to Larry with any future service work. I’d give him a 10
Out of 10!
2/17/2021
Lassie G. VERIFIED CUSTOMER
The service was very good. However, 10 minutes after leaving the dealership I got an email offering discounts on several of the services I had paid for. Is there opportunity for Surprise Honda to honor those discounts?
2/17/2021
Ali T. VERIFIED CUSTOMER
The man knew what he was talking about. Give this man a FREE Type R.
2/16/2021
Lizveidy O. VERIFIED CUSTOMER
Thank you for the respect given from start to finish. For not forcing their job on myself and allowing myself to make decisions about my vehicle. Thank you for presenting the information and explaining it thoroughly without being harsh. Overall my visit went well especially well. Thank you
2/16/2021
Mary Ann. VERIFIED CUSTOMER
Well done
2/16/2021
Donald W. VERIFIED CUSTOMER
Fast & efficient. Plus a car wash.
2/16/2021
Nancy U. VERIFIED CUSTOMER
Door handle problem fixed (can’t help but wonder if right back passenger door also might need replacing)
Job done in a timely manner. Sales rep spend very lengthy time explaining GPS ETC with me. Thank you Kreig Bettencourt!!!
2/16/2021
Melinda R. VERIFIED CUSTOMER
Car wash wasn’t completed. Parts were not in stock and I wasn’t told until an hour and a half into my appt. Overall, a bad experience.
2/16/2021
Alex . VERIFIED CUSTOMER
Great service
2/15/2021
Anthony S. VERIFIED CUSTOMER
Al B is the best.
2/15/2021
Andrew S. VERIFIED CUSTOMER
Al is most professional and excellent in all aspects of the service.
2/14/2021
Anthoney E. VERIFIED CUSTOMER
Levi was very helpful! Will definitely use them again.
2/14/2021
Terry H. VERIFIED CUSTOMER
Nathan and the rest of your staff were courteous, professional and friendly.