Hardin Honda Auto Repair Service Center

Kari was both professional and expedient with my automotive needs.

Cezar was great kept me informed

Quick, efficient, and courteous. They weren't trying to squeeze money out of me. They seemed to really want to help me.

Cezar was great . Explained everything to me.

Thanks Darin! “Stay out of trouble” and stay safe haha

Excellent

Always friendly staff

Thank you ????

Alfredo was great, super helpful, explained everything thoroughly, and made sure to keep me updated on the progress. I’ve been coming to Hardin Honda for a few years now to service my vehicle and am always satisfied and happy with the customer service. Thank you!

The lack of masks in the service department from several employees was concerning. I don’t really care if they are taking this seriously for their own safety but for mine, it’s disrespectful.

After addressing my concern with my vehicle AC, Kari failed to return my call nor called me to follow up with my concern. When I picked up my vehicle Kari was gone for the day and didnt leave any notes regarding what I addressed. Unsatisfactory and unhappy customer. I feel she just blew me off and didnt provide the customer service hardin honda shouldve given. Other than that, oil change n tire rotation was accomplished. Big inconvenience to leave my car overnight and struggle with finding a ride. Basic oil change could've been done on my weekend off.

Thank you

1st the servive attendant gave me miss information and tried to blow smoke up my rear end. After explaining to her my knowledge of motors, computers and automotive chips she than proceeded to make up a story. When I went to pick up my car I specifically ask for a complete and accurate deailed account of the causes of this 6 month old car showing the check engine warning light and other warning notification lights was giving a watered down and inaccurate discretion of my concerns. It is very insulting when someone assumes that they can get away with disinformation and then to put it on paper withholding information that may result in Honda having to make good on a serious issue. I will not be bringing this car back to this dealer maintinance and or service in the future and further more I plan to take the car to an indapent mechanic to becompletly checked out on what is actually wrong with this car. This is a lease car which I intended to keep at the end of the lease. However this incident changes my mind as I don't want to by a car that will give me engine problems down the road. I believe this car has some serious engine problems. We will see. I talked to a service customer service agent who lnformedme that Hardin Honda did not have a facility manager and refused to give me any information on a manager or senior management person that I could speak with. RIGHT I intend to provide my view points on Yelp and continue to find a Honda representative that can satisfactorily provide an explanation and insurance that this vehicle is not a limon

Chris was very helpful and very knowledgeable about what my car needed

Air filters not shown to us so we could not confirm they actually needed to e changed. Unclear from work order whether fluids changed because they needed it or because of a schedule even if it wasn’t actually needed.

Very professional and wore a mask which is important to me gave me good advice on upcoming events

Excellent service

Good servicing

Juan did an excellent job helping me to get the problem resolved with my car today..

Great service! Everyone was so accommodating and helpful.