Excellent Service, I'm glad I brought my Honda Accord.
2/26/2022
Tim B. VERIFIED CUSTOMER
I was very very disappointed with my experience. I dropped my car off at 11:23am (approximately) on Monday 2.21.22. My car did not get a diagnostic until WEDNESDAY AFTERNOON!! I have trusted Hardin with my Last two Hondas for several years and I have NEVER had to wait two days for a diagnostic. Even during the peak of COVID-19 I never had to wait 2 days for a diagnostic. I want to emphasize that it took two days for the diagnostic NOT to get the problem fixed. After receiving the diagnostic the issue was finally repaired on Friday morning. The issue was my electronic emergency brake not being fully operational. Cezar did apologize. I give him credit for that, however I am BEYOND disappointed that I took so long. Having to pay $424 was already a tough pill to swallow but to be without my car for 4 days made things even worse. I told my wife as she dropped me off, “this is the last time I will be bringing my car to Hardin”. My service needs will now be handled by another Honda dealership even if I have to drive a few extra miles. Additionally, when it is time for me to purchase my next Honda, I will be avoiding Hardin.
2/26/2022
Frank O. VERIFIED CUSTOMER
Very friendly and helpful service
2/26/2022
Nelly Jane. VERIFIED CUSTOMER
John went above and beyond. He made sure that everything was taken care of and was updating me every now and then about my car. I'm a very satisfied customer. Honda needs more people like him.
2/26/2022
Michael H. VERIFIED CUSTOMER
Excellent service by Ceazar! Very happy with our experience
2/26/2022
Robert D. VERIFIED CUSTOMER
Great job
2/26/2022
Toni W. VERIFIED CUSTOMER
Great service
2/26/2022
Abdul Q. VERIFIED CUSTOMER
Excellent service by Darin
2/26/2022
Judith C. VERIFIED CUSTOMER
Service was completed in a timely fashion. Staff was was friendly and efficient.
2/25/2022
Abel S. VERIFIED CUSTOMER
Mr. Ayala is a completely professional and friendly person. I am very satisfied with the service. He is also very happy with the vendors and the staff in general. Thank you.
2/25/2022
Elaine C. VERIFIED CUSTOMER
The organization and efficiency at this office is FABULOUS and welcoming. They know me by name, they know my car, and explain everything. I appreciate that my wait is in a large, open, not crowded area with tables and chairs. I always am productive getting work done while waiting for my vehicle….. which is never very long. I appreciate their work and attention.
Elaine C
2/25/2022
Mable M. VERIFIED CUSTOMER
Keep up the Great Customer Service!!
2/25/2022
Richard F. VERIFIED CUSTOMER
He did a great job!
2/25/2022
Susan W. VERIFIED CUSTOMER
Everyone is very helpful. However todays wait was especially long. Close to three hours. I was told hour and half, close to three hours.
2/25/2022
Octavio L. VERIFIED CUSTOMER
Juan was very professional, willing to help and answer our questions.
2/25/2022
Mark T. VERIFIED CUSTOMER
Cezar was very courteous and attentive. He is always a pleasure to work with. Keep up the outstanding work!
2/25/2022
Donna E. VERIFIED CUSTOMER
Caesar went over and beyond for me.
2/25/2022
Anh N. VERIFIED CUSTOMER
I have my car serviced here first time and i am really satisfied with the experience it brought back. Alfredo's friendly and nice to help me with my questions. Hardin will be my next time to come.
2/25/2022
Rhonda R. VERIFIED CUSTOMER
Always professionally
Always good service
Friendly Ed’s seessds ss qyssst hey qa
Almost a pleasure to have my car serviced s
2/25/2022
Bryson M. VERIFIED CUSTOMER
Service was extremely slow. When pulling up twice this week nobody came out to greet for about twenty minutes. Understandably busy due to Covid lack of techs. Juan was respectful. They were not able to diagnose vehicle issue