Hardin Honda Auto Repair Service Center

Thank you, Adrian for making the process of getting my car fixed efficient and (mostly) painless. I appreciate how well you communicated with me to thoroughly explain the problems you found and what options I had. Considering how many cats showed up after mine, I am really impressed that by 2:00pm things were calm and seemed to have been handled.

Cezar was great. Answered all my questions. He has great interpersonal skills. A real outstanding representative for Honda Motors.

The best dealership with the best service, Simon was incredible! And very helpful

David is a great guy and someone I trust.

Juan was berry Helpful. Thanks

Darren is the best. I just wish u had more mechanics

Great service overall!

Mr. Lara was very helpful and very knowledgeable with his job and I am very satisfied with the service I receive this morning.

Nice job !!!

100% muy buena amabilidad gracias

Cezar was courteous and explained everything to me patiently.

David Saldana is good CSR, he did explain to me everything when I got the services. Thank you very much David.

Alexander was great, and super helpful. However, my issue is with Honda’s service scheduler. This is the second time I’ve been turned away after having an appointment. There’s zero sense in a website tool to schedule service when the service time is not honored.

Great service

Thank you Jesus for taking care of me and my Honda when I didn’t have an appointment and it was already later in the day. I appreciate you very much.

Jesus was very welcoming, kind and helpful. Thank you.

DARIN IS THE BEST ! , VERY POLITE AND HELPFUL

Nearly 32 hours after dropping off our vehicle, a technician still had not looked at the vehicle despite us having a regularly scheduled appointment. At approximately 12:30pm my husband was told there were still 4 vehicles ahead ours, and when i called at 3:30pm i was told there were “4 or 5” cars ahead of ours. In three hours, not only had vehicles ahead of ours not been looked at, but it appeared ADDITIONAL cars were possibly placed ahead of ours. Cesar was extremely disrespectful and repeatedly interrupted me when i called for the status of my vehicle. When I asked him why a diagnostic had not been run on our vehicle, he did not answer me. I asked if he was still on the line and his was response was, “Oh are you done? Am I allowed to talk now?” Cesar was condescending, chauvinistic, and dismissive of my concerns regarding the lack of service and over commitment of the service department. This was the second time we had made an appointment to have our car serviced. Both times we were not told there would be any delay in looking at our car. The first time (July 1st) we had a 10:10am appointment and upon check-in we were informed our vehicle would not be looked at until Wednesday, July 5th. That was unacceptable, so we rescheduled our appointment for July 7th at 7am. When scheduling the new appointment it was never explicitly stated there would still be a delay a week later. This process has been frustrating. I do not understand the purpose of scheduling an appointment if the vehicle will not be looked at for several days. If this is your standard business practice, it should be clearly posted on the scheduling website and stated by employees when scheduling service appointments. We will not be returning to Hardin Honda and will advise friends and family to refrain from visiting Hardin Honda.

David was great

Great customer service.